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Christine Feeney
Content Writer
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I've been part of the tech landscape for almost three years now; first in Sales, now as Copywriter. I felt my talents would be better used for good rather than evil, so I now write for Voiso in all areas of Content Marketing.
It's not about just writing good content - it's about constructing a narrative that's different to everyone else's. I can't wait to see where Voiso takes me on my writing journey.
Read more from this author:
June 26, 2025
Customer service in the banking industry is undergoing a seismic shift. As technology advances and customer expectations evolve, banks face increasing pressure to deliver service that’s not only efficient but also personal and empathetic.
June 24, 2025
A call center dashboard is more than just a collection of charts and numbers, it’s the control center for understanding, improving, and streamlining of customer service operations.
June 19, 2025
Nextiva and RingCentral are two of the biggest names in the business communication sector, both promising seamless connectivity, advanced features, and reliable service.
June 19, 2025
Choosing the right business communication platform is like picking the perfect tool for a job; it has to fit just right. When it comes to Ooma and RingCentral, you’re looking at two very different players in the same arena.
June 19, 2025
Selecting the ideal communication platform means weighing functionality, ease of use, and support options. Today, we’re diving into a comparison between two contenders: Dialpad and Bird.
June 19, 2025
Dialpad and RingCentral are two huge names that consistently pop up in contact center software conversations. Both are strong platforms promising to streamline communication, enhance collaboration, and boost productivity, but they cater to slightly different needs.
June 19, 2025
If you're looking for a cloud-based phone system and contact center solution, Squaretalk is a solid choice for businesses that need efficient call management, AI-powered automation, and seamless CRM integrations.
June 19, 2025
When it comes to picking between Ooma and MagicJack, it comes down to simplicity versus reliability. Both platforms focus heavily on affordable voice solutions but cater to very different audiences.
June 19, 2025
CallRail is best known for its call tracking and analytics tools, giving businesses deep insight into where calls are coming from and how campaigns are performing.
June 19, 2025
Choosing the right communication platform is no small task, especially when comparing two strong contenders like Vonage and Ooma.
June 19, 2025
If you’re even remotely in the contact center or cloud telephony world, chances are you’ve at least heard the name Zoiper. It’s a solid cloud-based phone system and contact center solution, beloved by many small to mid-size businesses thanks to its easy-to-use interface and reliability. Plus, it gets the job done without breaking the bank.
June 19, 2025
When deciding between 8x8 and RingCentral, the choice is often left up to the nuances of your business needs.
June 19, 2025
Microsoft Teams Phone is a cloud-based phone system that adds calling capabilities to the regular Teams platform.
June 19, 2025
Both Nextiva and Ooma are well-known contenders in the business communication space; both offer powerful features yet cater to businesses with fairly different needs.
June 19, 2025
If you're running a business, Lindy might already be on your radar as a cloud-based phone system and contact center solution designed to streamline customer interactions. But since it’s quite niche, it might be your first time hearing its name.
June 19, 2025
Zoom and RingCentral are often seen as head-to-head competitors in the unified communication platforms space.
June 19, 2025
Ooma is a cloud-based phone system and contact center solution that’s built its reputation on simplicity, affordability, and ease of setup.
June 19, 2025
If you're currently using 3CX or evaluating it as a potential solution, you're likely aware of its strengths: 3CX is a cloud-based phone system and contact center platform known for offering flexible deployment (on-premise or in the cloud), VoIP capabilities, video conferencing, live chat, and CRM integrations, all within a single interface.
June 18, 2025
JustCall works well for small teams—but as your business grows, its limitations become harder to ignore. These platforms offer more flexibility, stronger features, and room to scale.
June 17, 2025
From clunky interfaces to scaling issues, many teams outgrow CallHippo fast. This guide breaks down the top alternatives that offer better performance, support, and value.
June 16, 2025
Looking for a better fit than Ringover? This guide breaks down 11 top alternatives that offer more flexibility, stronger features, or better value as your business grows.
June 12, 2025
Nextiva is a leading cloud-based phone system and communication platform designed to support small and mid-size businesses with their telephony and contact center needs with a suite of features including VoIP calling, team collaboration tools, auto attendants, call routing, and integrations with popular CRMs.
June 12, 2025
Thinking of switching from OpenPhone? This guide breaks down the top alternatives and helps you find the best fit for your business in 2025.
June 11, 2025
Twilio has long been a top choice for businesses needing customizable communication solutions, extensive APIs, and flexible integrations. But it isn't for everyone.
June 10, 2025
MagicJack is a niche, affordable VoIP phone system for budget-conscious entrepreneurs and small businesses. Learn who it's best for and where to look for alternatives.
June 5, 2025
Effective communication tools are the backbone of collaboration and productivity, especially for high volume call centers.
June 4, 2025
Grasshopper is a cloud-based virtual phone system designed to help small businesses and entrepreneurs build a professional sales and customer service presence.
June 3, 2025
Google Voice has long been a go-to choice for small businesses looking for straightforward and affordable communication solutions. It’s easy to use, integrates seamlessly with Google Workspace, and has reliable call management features that are perfect for startups and individuals.
May 29, 2025
Nice has earned its reputation as a powerful cloud-based solution for managing customer interactions. Its advanced analytics, omnichannel capabilities, and workforce engagement tools make it a great choice for businesses that want to improve their customer experience.
May 28, 2025
8x8 has long been a popular choice for businesses seeking a reliable, cloud-based phone system and contact center solution. Whether you’re looking to streamline your internal communications, improve customer support, or manage your remote teams effectively, 8x8 delivers the tools you need.