Text-to-Speech

Real-time, natural-sounding responses to customer queries

Automate your query handling in over 20 different languages for greater call flow efficiency.

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Provide personalized support at scale

Better self-service
Assist customers and resolve queries with automated and natural-sounding speech.
Real-time experience
Leverage your CRM data to provide personalized replies in less than one second.
Multilingual assistance
Offer support in over 20 languages and choose between male and female voices.
24/7 availability
Delight customers by handling calls and resolving queries outside of business hours.
Limitless scalability
Manage higher call volumes by using custom TTS across as many flows as required.
Cost efficiency
Benefit from high-quality TTS at a rate of just $4 per one million characters.

Transform your call flows with dynamic TTS

TTS in Flow Builder

Our Text-to-Speech (TTS) functionality can be used in Voiso’s Flow Builder — a visual tool that lets you build your inbound call flows.

TTS can help you provide personalized service at scale, often without the need for any agent involvement.

Together, Flow Builder and TTS empower Voiso users to create seamless customer experiences that bring about a higher level of resolutions.

Next-gen self-service

67% of customers prefer self-service over speaking with an agent. In Flow Builder, you can easily create dynamic and personalized TTS messages — using data from your CRM — that offer customers swift resolutions to their queries.

  • Check order statuses
  • Provide account balances
  • Make or modify bookings
  • Schedule appointments
  • FAQs and troubleshooting

A global solution

Level up your CX by catering to customers in over 20 different languages including English, French, Spanish, and Arabic.

Boost engagement with natural-sounding speech with specific dialects and choose between male or female voices.

With Flow Builder and TTS, you can create limitless multilingual call flows to accommodate your businesses’ key geographical locations.

Build a better experience for your customers

Flow Builder
Orchestrate and automate your call flows in a single interface. Design routing and queues, build IVR menus, and personalize CX with an easy-to-use visual tool.
IVR
Say goodbye to complex IVR setups. Design and deploy interactive voice menus in minutes using a single visual tool.
Call Queuing
Optimize call handling, minimize wait times, and elevate customer satisfaction with intelligent call queuing.

Check out Voiso's other features

Omnichannel

Boost productivity by 25% by handling interactions across 8 channels in a single interface.

omnichannel call center

Integrate with your trusted business tools

Quickly connect with Voiso in just a few clicks
ai speech analytics features

Get started in less than 24 hours

Let's chat about a solution that works for you

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FAQs on Voiso's Text-to-Speech (TTS) Software

What is TTS?

TTS stands for Text-to-Speech. It’s a technology that converts written text into spoken words. In the context of Voiso’s contact center software, TTS allows businesses to automate responses to customer queries in a natural-sounding voice. This can be used to provide information, assist with self-service tasks, or route calls to the appropriate agent.

How does TTS work?

Voiso’s TTS functionality is integrated into Flow Builder, a visual tool for designing call flows. You can use TTS to create dynamic and personalized messages that are triggered by different events in the call flow. For example, you could use TTS to:

  • Greet callers with a welcome message
  • Provide account balances or order statuses
  • Offer self-service options
  • Route calls to different departments
  • Play hold music or announcements

What are the benefits of TTS?

TTS offers several benefits for businesses, including:

  • Improved customer experience: TTS can help you provide faster and more efficient service, while also freeing up agents to handle more complex issues.
  • Increased accessibility: TTS can make your services more accessible to people with visual impairments or other disabilities.
  • Cost savings: TTS can help you reduce costs by automating tasks that would otherwise require human agents.
  • Multilingual support: Voiso’s TTS supports over 20 languages, so you can provide service to customers around the world.
  • Personalization: TTS can be used to create personalized messages that address customers by name or provide specific information about their accounts.
  • Scalability: TTS can easily handle high volumes of calls, making it a valuable tool for businesses of all sizes.