EdTech Call Center Software
SMARTER SUPPORT FOR DIGITAL LEARNING
From student onboarding to tech support, Voiso helps EdTech teams manage voice and messaging at scale. Resolve queries faster, improve student satisfaction, and create consistent communication across your platform.
EdTech companies are using Voiso
Features that scale with you
Reach learners on every channel
Whether it’s a prospective student on WhatsApp, a parent calling about fees, or a teacher needing live support, Voiso brings voice, SMS, and chat into one easy-to-manage platform.
Keep every interaction consistent and on-brand, no matter the channel or device.
Guide student enquiries effectively
Route incoming calls and messages to the right department — whether it’s admissions, financial aid, IT support, or academic services.
With Voiso’s no-code visual builder, you can update logic anytime to reflect changing workflows, staff availability, or seasonal demand.
Reach more students, faster
Power proactive outreach campaigns — from application reminders to tuition follow-ups — without wasting time.
Voiso’s dialer skips voicemails, adjusts pacing, and uses local caller ID to boost connection rates, while agents focus on real conversations.
Understand what students want
Voiso automatically analyzes every conversation to detect sentiment, flag recurring issues, and highlight knowledge gaps.
Use these insights to refine scripts, improve training, and proactively address problems before they affect satisfaction or retention.
Monitor performance instantly
Track agent performance, response times, and call volume by department or region.
Whether you’re supporting one school or an entire education network, Voiso gives you the real-time visibility to act fast, manage resources, and improve support outcomes.
Get started in
less than 24 hours
FAQ for Voiso's EdTech Contact Center Solution
Can Voiso support communication with students, parents, and staff?
Yes. You can handle voice calls, SMS, and chat conversations with all stakeholders — from one unified platform.
How does Voiso help reduce student wait times?
With smart routing, auto-callbacks, and real-time queue management, Voiso helps your team stay responsive — even at peak times.
Can we route support calls to specific departments or teams?
Absolutely. With Voiso’s Flow Builder, you can direct inquiries by issue type, user role, or department — and update routing anytime.
Is Voiso secure and compliant for EdTech use?
Yes. Voiso supports data privacy, role-based access, number masking, and call audit trails to help meet your compliance needs.
Can Voiso be used for outreach, not just inbound?
Yes. With the AI Predictive Dialer, you can run student outreach campaigns — from admissions calls to re-engagement reminders — at scale.
How quickly can we go live with Voiso?
Most teams are fully deployed in under 24 hours, with hands-on onboarding and setup support.