Contact center made easy
Boost your CX with our
end-to-end omnichannel software
100+ companies trust us across the globe
Software that helps you deliver on your objectives
- Outbound sales
Accelerate sales with predictive dialers, automated logging and custom campaigns to exceed your targets
- Customer Service
Achieve the highest customer satisfaction with advanced ticket handling to efficiently address customer inquiries
- BPOs
Easily support multiple clients with screen pops, internal chats, customer-by-customer dashboards and more
Features That Make a Difference
A Few Components
Metrics That Matter
Realtime Agent Performance
Always know how each agent is performing so you can identify coachable moments and reward top performers
Call Queue Monitoring
Monitor call queue and call waiting in realtime to dynamically allocate agents and reduce customer waiting time
Behavioral Reporting
Measure behavior - not just outcomes - so you can drive efficiency throughout the team and ensure everyone is accountable
Campaign Performance
Monitor campaigns in realtime to make the proper adjustments and determine where best to allocate resources
Integrations
Voice Quality Comes First
The highest quality telephony built by experienced industry experts
Global Network
Voiso has a global network with strategic interconnects around the world to ensure the highest quality connections for every call
Telecom Expertise
Voiso was designed and built by telecom experts with decades of experience engineering and building telephony solutions
Local Infrastructure
In addition to our global reach, Voiso offers local points-of-presence to deliver direct routing to in-region carriers
Deploy in Minutes
Built with the customer in mind, Voiso’s intuitive contact center software is designed for easy adoption and deployment so you can start seeing an ROI on day one
- 1Create
- Click “Request a demo” or “Talk to an expert” and tell us a bit about your requirements
- Get access to your new account and login
- 2Configure
- Build your call center with call flows, CRM integrations, imported agents, and more with ease
- We make it easy to set everything up in 10 minutes
- 3Launch
- Fire off your first campaign, full dashboards and reporting to drive actionable insights on day one
- Sip some coffee and enjoy your well-oiled call center machine
Request a demo
Fill in the form below to set up a demo meeting and get started with a free trial