Infrastructure

Meeting your global communication needs

Discover how Voiso's robust infrastructure ensures seamless, reliable, and cost-effective communication solutions for your business.

call center infrastructure
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Expanding your communication worldwide

Global data centers and NOCs

At Voiso, our infrastructure is supported by six data centers and three network operation centers (NOCs) strategically located around the world.

Our data centers ensure that our services are reliable, scalable, and secure — providing optimal performance and minimal latency for our clients.

The NOCs play a crucial role in monitoring and managing our network 24/7, quickly addressing any issues, and ensuring seamless operation.

This global presence allows us to offer high availability and redundancy, guaranteeing that your communication services remain uninterrupted — wherever you are in the world.

global data centers and noc

Our telco network

At Voiso, we’ve built a telecommunications network that’s key to our global communication services.

Our dedicated Carrier Relations team works with over 100 telecom carriers worldwide, ensuring first-rate termination for calls, SMS, and other essential voice services.

We manage contracts, keep costs in check, and optimize routes to deliver the best service quality and coverage.

This network is the backbone of our reliable and cost-effective voice solutions — tailored to meet the needs of clients across different regions and markets.

voiso telco network

Provision of DID numbers

DID (Direct Inward Dialing) enable companies to assign individual phone numbers to each agent or department without needing separate physical phone lines.

At Voiso, we give you access to DID numbers in over 120 countries and which can be quickly and easily procured directly through our platform.

Our Carrier Relations team collaborates with telecom carriers worldwide to manage the ordering, storing, porting, and provisioning of DID numbers.

Wherever you need new numbers for, our DID provisioning division has got you covered. We ensure our clients have a diverse range of reliable DID numbers to support their business communication needs seamlessly.

Provision of DID numbers

Managing global call rates

At Voiso, we take a smart approach to managing termination tariffs and optimizing voice routes to ensure you get the best value and service quality.

We closely monitor and negotiate with vendors to keep costs down. This includes considering everything from call origin and destination to specific telecom regulations in different regions.

By staying on top of market shifts and tariff changes, Voiso is able to provide you with competitive call rates for any country in the world.

global call rates

Check out our solutions

Empower your
sales team
Book more meetings and close more deals with AI Dialer, Answering Machine Detection, Call Whispering, and more.
Elevate your
customer support
Orchestrate your inbound with Flow Builder, Skill-Based Routing, Omnichannel, Speech Analytics and more.
Enable
remote work
Enable your agents to work from anywhere using our cloud-based platform and mobile app.

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