Integrations
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Sync with your favorite apps in just a few clicks to leverage the power of Voiso’s contact center features together with other leading platforms.
CRMs and other apps
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FAQ
How easy is it to integrate Voiso with our existing tools?
Voiso offers out-of-the-box connectors for leading CRMs, helpdesks, and productivity tools. Most integrations can be enabled in just a few clicks, no engineering effort required. For more advanced setups, our open API allows for flexible, custom integrations.
Can we connect multiple systems to Voiso at the same time?
Yes. Voiso supports multi-platform connectivity, so you can run CRM, helpdesk, marketing, and analytics tools simultaneously, all integrated into a unified agent experience.
What if our team needs a custom integration?
We’ve built Voiso to be API-first and developer-friendly. Whether you’re connecting to internal systems or a niche tool, our team can support you with code samples, documentation, and custom setup plans.
Is there a developer resource center available?
Yes. We provide access to API documentation, GitHub sample code, Postman collections, and other developer tools to help your team integrate Voiso quickly and confidently.
How often does Voiso update its integrations?
We ship regular updates across all integrations, with changelogs and new connector announcements published monthly. You’ll always have access to the latest capabilities.
What if we need to go live quickly?
Most Voiso integrations can be fully deployed in under 24 hours. We offer guided onboarding, SLA-backed setup timelines, and tiered implementation packages designed for fast rollout.
Will integration affect system uptime or agent productivity?
Not at all. Voiso integrations are cloud-native and designed for zero-disruption deployment. We also provide fallback and monitoring tools to ensure a seamless transition and ongoing reliability.
How does Voiso ensure data security and compliance across integrations?
Voiso complies with major industry standards, including ISO 27001, SOC 2, and PCI DSS. We offer data residency options, audit trails, and encryption across all integration touchpoints.
Is documentation available for integration requirements?
Yes. Each integration includes a clear setup guide with system prerequisites and version compatibility. For more advanced deployments, our solutions team can provide detailed architecture recommendations.
How does Voiso compare to API-first platforms in terms of integration flexibility?
Voiso offers the power of open APIs combined with the simplicity of prebuilt connectors, so you can choose what works best for your stack. Unlike API-only platforms, Voiso also gives your team a full-featured agent interface and workflow builder out of the box.