Get Ready for 2026! Save 30% on Annual Plans.
Thriving across time zones: Aligning international teams by Andreas Gregoras | July 1, 2025 |  Business Benefits

Thriving across time zones: Aligning international teams

When people ask me what it’s like working in HR at a fast-growing, global tech company, I often tell them: imagine trying to build a house during an earthquake, while your team is in five different countries, using different kinds of bricks, and one person just fell asleep because it’s midnight in their time zone.
blog

By Maria Maslari, HR Business Partner at Voiso

At Voiso, we work across continents, time zones, and cultures. 

And we love it. 

But there’s no denying that managing people across borders brings a unique set of challenges. HR isn’t just about hiring anymore. It’s about holding the company together when everything is moving fast.

The old office playbook doesn’t quite fit here. There’s no central coffee machine where teams gather, as there are numerous offices established across the world, and people work from their homes as well. Instead, we lean on something more powerful: intentionality. We have to be intentional about how we communicate, how we onboard, how we build culture, and how we create a sense of belonging across borders.

Asynchronous communication isn’t a luxury, it’s a necessity. 

Not everyone will be online at the same time, so we make space for written updates, shared docs, Loom videos, and follow-ups that don’t rely on one single Google meet. Clarity becomes the currency, because when clarity is missing, time zones amplify confusion. The clearer we are, the smoother we operate.

But clarity alone doesn’t build culture either. 

People do. 

Our HR team ensures global employees feel connected, seen, and valued through virtual check-ins, shoutout sessions, and milestone celebrations, fostering togetherness across time zones. We pride ourselves on our onboarding process, providing new hires a clear roadmap, a buddy, and a supportive environment, focusing on integration over information dumping.

Of course, tech helps. A lot. After all, we are a tech company. Voiso’s own tools make our global communication seamless. Whether it’s cloud-based calling, integrated messaging, or real-time dashboards, our platform supports the very thing we’re building: distributed collaboration. Our people use the same product our clients do, and we’re constantly learning from it.

There’s also something incredible about working with people from so many different backgrounds. 

Our differences drive creativity. We don’t all think the same way, and that’s exactly the point. We learn from each other. We challenge each other. And we build better because of it.

Working across borders can be messy, I am not denying that, but it can also be beautiful; it can get complicated as well, yet deeply rewarding. It forces you to grow. It pushes you to listen more, assume less, and meet people where they are.

As Voiso grows, so does our commitment to being not just a global company, but a human one. Our slogan embodies how we communicate between us as well, its more than a slogan for us, its the way we work, our belief: ‘Every interaction, a human connection.’ No matter what time zone they’re in.

Key Takeaways

  • Asynchronous communication is essential for global teams, clear written updates, shared docs, and Loom videos reduce confusion across time zones.
  • Intentional onboarding and culture-building (buddy systems, milestone celebrations, virtual check-ins) help employees feel connected, seen, and valued remotely.
  • Voiso’s own tools, cloud calling, real-time dashboards, integrated messaging, power distributed collaboration both internally and for clients.
  • Diverse, international teams foster creativity, empathy, and growth by encouraging people to listen more, assume less, and meet others where they are.
  • At Voiso, “Every interaction, a human connection” isn’t just a slogan, it’s how the company works across borders and cultures every day.

Read More:

3 Dec 2025
Recognition from users matters most, and in the G2 Winter 2026 Awards, Voiso was named a Leader or High Performer in over 40 reports, including Speech Analytics, Auto Dialer, and Call Center Infrastructure.
30 Nov 2025
Average Hold Time (AHLDT) measures how long callers are placed on hold during live interactions and directly impacts customer satisfaction, operational efficiency, and brand perception. This guide breaks down the causes of long hold times, how to track AHLDT accurately, and actionable strategies to reduce it without sacrificing service quality. It also covers common mistakes to avoid, related metrics to monitor, and how tools like routing, training, and system integration contribute to faster, more effective calls.
24 Nov 2025
In today’s contact centers, data is everywhere. Every customer interaction, every call, every pause and tone holds valuable clues about performance, satisfaction, and brand perception. Yet despite having access to more insights than ever before, many organizations find themselves stuck — surrounded by dashboards, but starved for direction.

Subscribe to our newsletter

Stay updated with the latest product updates from Voiso and news from the industry.

Voiso Authors