Andreas Georgiades

Quick answer: An AI voice agent is an artificial intelligence system that conducts real-time phone conversations by combining speech recognition, natural language understanding, and text-to-speech technology. Contact centers use AI voice agents to answer calls, resolve routine requests, qualify leads, route customers, and assist human agents. Somewhere between hold music and a text message, there’s […]

In today's fast-paced digital landscape, success comes from making intelligent data-based decisions, especially in PR and marketing.