Migration Month: Switch to Voiso and save 30% on all plans
Voiso Passes 2025 ISO Audit with Full Compliance by Quinn Malloy | June 5, 2025 |  Voiso News

Voiso Passes 2025 ISO Audit with Full Compliance

We're happy to announce that Voiso passed its 2025 ISO surveillance audit with flying colors. It’s independent proof that our commitment to security and quality isn’t just talk—it’s certified.
voiso iso

Following a rigorous external audit conducted in April 2025 by TÜV AUSTRIA, both Voiso Limited (Cyprus HQ) and Voiso Pte Ltd (Singapore) have once again met full compliance with the latest standards of ISO/IEC 27001:2022 for information security management and ISO 9001:2015 for quality management.

This marks another year in which every aspect of our global operations—from product development to customer support—has been thoroughly vetted and verified as meeting the highest international benchmarks.

What the Audit Covered

Both audits (Cyprus: April 15–16, Singapore: April 28) evaluated Voiso across a range of areas, including:

  • Information security governance

  • Quality control and risk management

  • Cloud data protection and compliance

  • Customer and technical support operations

  • Internal auditing, management reviews, and continual improvement practices

No corrective actions were required. No non-conformities were found. And no weaknesses were flagged. TÜV AUSTRIA characterized Voiso’s management systems as “well-structured,” with clear evidence of ongoing performance measurement and improvement.

Why This Matters for Our Clients

These certifications aren’t just internal milestones. They offer external validation for what our clients experience every day: a platform built for resilience, reliability, and accountability.

  • ISO/IEC 27001:2022 ensures your data is protected according to the most stringent international standards.

  • ISO 9001:2015 confirms we maintain consistent quality, continuously improve processes, and deliver outcomes you can trust.

Whether you’re scaling up a call center or integrating Voiso with your global infrastructure, you can move forward knowing that our systems are independently audited and bulletproof by design.

Global Compliance. Local Confidence.

With certified entities in both Cyprus and Singapore, Voiso’s security and quality frameworks are applied consistently across regions. This means no matter where your team operates, the infrastructure behind your communications is held to the same world-class standards.

Our certification is maintained through ongoing internal reviews and continuous process improvement, ensuring we stay audit-ready year-round.

Everything your team needs in one platform

Manage voice, SMS, messaging apps, AI-powered dialing, analytics, and reporting from a single contact center solution.

Questions?

Want to understand how our certifications support your compliance goals? Or looking to onboard Voiso in a regulated industry?

Contact our team and we’ll walk you through everything.

Read More:

4 Jun 2026
Setting up an efficient inbound call center workflow starts with mapping your current call flow and tying it to one or two clear business goals. From there, route each caller on context, keep self-service shallow with an easy path to a human, offer callbacks when queues fill, and unify agent tools so first call resolution climbs. Track real-time and historical data, fix one bottleneck at a time, and the workflow holds when call volume spikes.
2 Jun 2026
CPaaS makes cloud communications programmable, letting businesses embed voice, SMS, and video directly into the apps and workflows they already run. Its main purpose is to put communication where work happens, triggered automatically by events, controlled through your own logic, and scaled without new infrastructure. Unlike prebuilt UCaaS and CCaaS platforms, it hands you building blocks rather than a finished tool, making it the right choice when you need to shape behavior and embed communication into your own systems.
30 May 2026
Improving corporate calling services means closing three gaps in order: whether calls connect, whether they get resolved in one conversation, and whether the operation learns from each call. Reachability comes first: local caller ID and number reputation decide if anyone answers, then first-call resolution through CRM context and smart routing, then conversation intelligence that turns every call into coaching. Audit your metrics to find the biggest leak, fix that gap first, and let follow-up messaging, mobile support, stack consolidation, and built-in compliance reinforce the loop rather than distract from it.

Subscribe to our newsletter

Stay updated with the latest product updates from Voiso and news from the industry.

Voiso Authors