Favorite feature: Voiso’s AI-powered dialer, which increased daily call volumes while cutting idle time nearly in half.
Industry: Real Estate – International Property Investment
Location: Dubai, United Arab Emirates
Key Takeaways
The Challenge
Realtree Properties, a Dubai-based real estate brokerage, specializes in off-plan and ready-to-move properties for investors across the UK, Europe, GCC, and UAE. With 55 employees and a fast-growing client base, they were facing mounting pressure to convert leads at speed and scale.
Before Voiso, their inside sales and call center operations ran on outdated VoIP tools. Manual dialing. Minimal oversight. No real-time analytics. It all added up to inconsistent agent productivity and missed opportunities.
“There was no way to properly qualify or re-engage leads through intelligent sequencing,” explains Ali Mustafa, CEO & Founder at Realtree. “We couldn’t maintain momentum without burning out the team.”
The Solution
Realtree needed a reliable, high-performance voice solution, one that could integrate with their CRM, handle scale without lag, and surface performance insights in real time. After testing several options, Voiso stood out for three core reasons:
- AI-Powered Dialer: Agents now make 40–50% more calls per day with 40% less idle time.
- Real-Time Dashboards: Sales managers can coach live and optimize call strategies instantly.
- Seamless CRM Integration: Lead pipelines are now streamlined, and follow-ups are automated.
“Voiso’s integration has not just improved productivity, it’s directly increased our revenue. We’re seeing more appointments booked, faster engagement, and better coaching outcomes.” – Ali Mustafa, CEO & Founder, Realtree Properties.
The Results
The impact on day-to-day operations was immediate and measurable:
- +30% Increase in average agent talk time per hour
- +22% Increase in qualified lead-to-booking ratio
- -18% Reduction in tech stack costs by consolidating dialer, reporting, and routing
- 35% Faster lead response time
- Significant drop in call abandonment rates
Thanks to Voiso’s AI Dialer and call detection technology, agents now focus their time on live conversations, not ringing into voicemails or repeating data entry.
The Voiso Difference
What stood out for Realtree wasn’t just the tech. It was the quality of the partnership.
“At Voiso, we know real estate moves fast—especially in high-growth markets like Dubai. That’s why we focus on delivering not just powerful tools, but the agility and support teams like Realtree need to outperform every single day.” – Gregor Potocar, CRO, Voiso
Built for Speed
Voiso’s dialer helped Realtree compress their lead response time by over a third, meaning fewer missed chances and more engaged prospects at the right moment.
Made to Scale
Whether handling ten agents or fifty, Voiso’s platform stayed reliable and fast—no crashes, no slowdowns. That consistency gave Realtree the confidence to ramp up outreach.
Easy to Integrate
Voiso’s plug-and-play integration with Realtree’s existing CRM meant they didn’t lose time or data during onboarding. Follow-ups, tagging, and reporting were fully automated within days.
Supported Every Step
Sales Manager Muayad Al Kayyali, along with Voiso’s customer support team, worked side-by-side with Realtree to customize workflows, build dashboards, and troubleshoot fast—removing friction before it could slow growth.
From onboarding to performance optimization, Voiso worked closely with Realtree’s leadership to adapt the platform to their workflow. The result? A solution that feels tailor-made for high-velocity real estate sales.
Why Real Estate Companies Choose Voiso
#1 AI Dialer Performance
Designed for speed and scale, Voiso’s AI dialer reduces idle time and connects agents with live prospects more efficiently.
#2 Real-Time Coaching
With live dashboards, supervisors can intervene in real-time, improving objection handling and boosting conversion rates.
#3 Global Voice Reach
With access to local numbers across 120+ countries, real estate brokers can reach international investors without quality compromise.
Let’s Talk
Realtree Properties is proof that with the right tools, scaling outbound operations doesn’t require scaling your team. If you’re in real estate and looking to accelerate your deal pipeline, Voiso might just be your edge.
Want to see how Voiso can work for you? Contact our sales team to get started.
