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Voiso Attains ISO 9001 & ISO 27001 CertificatesAvatar photo by Martin Kalinov | May 17, 2024 |  Voiso News

Voiso Attains ISO 9001 & ISO 27001 Certificates

Voiso Attains ISO 9001 and ISO 27001 Certifications from TUV. These certifications reflect our dedication to delivering outstanding quality and the highest standards of data security for our clients.
ISO certifications

Voiso Attains ISO 9001 and ISO 27001 Certifications: Elevating Quality and Security

We’re thrilled to announce a significant milestone in Voiso’s journey: the attainment of multiple ISO certifications from TUV Austria. These certifications reflect our unwavering dedication to delivering outstanding quality and ensuring the highest standards of data security for our clients.


Here’s a breakdown of each certification:

Voiso certificates

ISO 9001

With this certification, Voiso has demonstrated its dedication to excellence in quality management. We’re committed to delivering high-quality solutions across various aspects of our operations, including software development, risk management, project management, quality control, and data security.

ISO 9001

Voiso ISO certificates

ISO 27001

This certification indicates that Voiso’s Information Security Management System has met the set of rigorous standards laid out by ISO and IEC. It underscores our commitment to safeguarding sensitive information and ensuring the highest levels of data security in all aspects of our business, from software development to customer support.

ISO 27001

Everything your team needs in one platform

Manage voice, SMS, messaging apps, AI-powered dialing, analytics, and reporting from a single contact center solution.

Software You Can Trust

Voiso’s attainment of ISO certifications from TUV Austria reinforces our position as a trusted leader in the contact center software space. With a focus on quality, security, and customer satisfaction, we remain dedicated to empowering businesses to achieve their goals and drive success.

Stay tuned for more updates and insights as we continue to innovate and lead in the contact center industry. Thank you for being part of the Voiso journey!

Read More:

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Setting up an efficient inbound call center workflow starts with mapping your current call flow and tying it to one or two clear business goals. From there, route each caller on context, keep self-service shallow with an easy path to a human, offer callbacks when queues fill, and unify agent tools so first call resolution climbs. Track real-time and historical data, fix one bottleneck at a time, and the workflow holds when call volume spikes.
2 Jun 2026
CPaaS makes cloud communications programmable, letting businesses embed voice, SMS, and video directly into the apps and workflows they already run. Its main purpose is to put communication where work happens, triggered automatically by events, controlled through your own logic, and scaled without new infrastructure. Unlike prebuilt UCaaS and CCaaS platforms, it hands you building blocks rather than a finished tool, making it the right choice when you need to shape behavior and embed communication into your own systems.
30 May 2026
Improving corporate calling services means closing three gaps in order: whether calls connect, whether they get resolved in one conversation, and whether the operation learns from each call. Reachability comes first: local caller ID and number reputation decide if anyone answers, then first-call resolution through CRM context and smart routing, then conversation intelligence that turns every call into coaching. Audit your metrics to find the biggest leak, fix that gap first, and let follow-up messaging, mobile support, stack consolidation, and built-in compliance reinforce the loop rather than distract from it.

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