Voiso Attains ISO 9001 & ISO 27001 CertificatesAvatar photo by Martin Kalinov | May 17, 2024 |  Voiso News

Voiso Attains ISO 9001 & ISO 27001 Certificates

Voiso Attains ISO 9001 and ISO 27001 Certifications from TUV. These certifications reflect our dedication to delivering outstanding quality and the highest standards of data security for our clients.
ISO certifications

Voiso Attains ISO 9001 and ISO 27001 Certifications: Elevating Quality and Security

We’re thrilled to announce a significant milestone in Voiso’s journey: the attainment of multiple ISO certifications from TUV Austria. These certifications reflect our unwavering dedication to delivering outstanding quality and ensuring the highest standards of data security for our clients.


Here’s a breakdown of each certification:

Voiso certificates

ISO 9001

With this certification, Voiso has demonstrated its dedication to excellence in quality management. We’re committed to delivering high-quality solutions across various aspects of our operations, including software development, risk management, project management, quality control, and data security.

ISO 9001

Voiso ISO certificates

ISO 27001

This certification indicates that Voiso’s Information Security Management System has met the set of rigorous standards laid out by ISO and IEC. It underscores our commitment to safeguarding sensitive information and ensuring the highest levels of data security in all aspects of our business, from software development to customer support.

ISO 27001

Everything your team needs in one platform

Manage voice, SMS, messaging apps, AI-powered dialing, analytics, and reporting from a single contact center solution.

Software You Can Trust

Voiso’s attainment of ISO certifications from TUV Austria reinforces our position as a trusted leader in the contact center software space. With a focus on quality, security, and customer satisfaction, we remain dedicated to empowering businesses to achieve their goals and drive success.

Stay tuned for more updates and insights as we continue to innovate and lead in the contact center industry. Thank you for being part of the Voiso journey!

Read More:

6 Nov 2026
Call abandonment affects up to 27% of inbound calls and poses a serious threat to revenue, retention, and customer trust, especially when customers don’t call back. The root causes often lie within the contact center itself: long wait times, misaligned staffing, clunky IVRs, and limited channel options. Voiso’s platform addresses these issues with real-time dashboards, AI-driven routing, and smart callback systems that proactively reduce abandonment and recover lost customer experiences.
5 Nov 2026
Most contact centers still track cost per call as a flat average, ignoring critical variables like call complexity, resolution effort, and agent tier, which leads to misleading conclusions and inefficient decisions. Real savings come from targeting hidden cost drivers like wasted agent time, repeated calls, and fragmented workflows, areas Voiso solves with AI-powered AMD, smart automation, and CRM-embedded operations. By shifting from cost-per-minute to cost-per-resolution and leveraging tools like SMS follow-ups and omnichannel dashboards, high-performing teams reduce costs without sacrificing quality or customer satisfaction.
4 Nov 2026
Cold calling remains one of the most reliable ways to generate new business. But the process quickly breaks down when sales teams rely on manual dialing. Agents spend large portions of their day entering phone numbers, waiting through unanswered calls, and updating CRM records. These small delays significantly reduce the number of real conversations a team can have.

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