In this spotlight, we take a closer look at how our partnership with AltimaCRM has helped both companies grow, evolve, and deliver better solutions for high-paced, regulated environments like Forex and CFD trading.
Key Takeaways
- AltimaCRM, a FinTech-focused CRM provider, partnered with Voiso to deliver seamless, scalable voice functionality within its brokerage tech stack.
- Voiso’s real-time global voice infrastructure, AI-powered tools, and deep CRM integration empower Altima clients with faster outreach, better compliance, and superior customer experience.
- This is a true collaboration, not a plug-and-play integration, teams work closely to meet custom needs, scale operations, and deliver measurable results.
- Key outcomes: increased revenue, client acquisition, enhanced product offerings, and expanded reach for AltimaCRM in high-paced, regulated markets like Forex and CFD trading.
- Success is driven by shared vision, technical compatibility, and operational synergy, principles Voiso brings to all its partnerships.
About AltimaCRM: Powering the FinTech Backbone
AltimaCRM is the flagship product of Intivion Technologies FZCO, a medium-sized FinTech enterprise with a global footprint across Europe, Asia, and the Middle East. The company provides modular, white-label CRM and brokerage technology platforms tailored specifically for Forex brokerages, CFD trading firms, proprietary trading companies, and FinTech startups.
AltimaCRM is much more than a CRM; it’s a comprehensive ecosystem. From sales automation and KYC workflows to affiliate tracking, PSP integrations, and client portal management, the platform supports the entire brokerage lifecycle. It also includes additional tools like AltimaIB, AltimaVoIP, and AltimaTrader, providing a robust, customizable stack for high-volume financial service providers.
Their clients operate in some of the most dynamic and compliance-heavy industries in the world. And when it came to voice infrastructure, AltimaCRM needed a partner that could keep up.
The Partnership: Voiso as a Natural Extension of the AltimaCRM Stack
AltimaCRM chose to partner with Voiso, an all-in-one contact center platform that could enable seamless voice functionality directly within their existing platform. This was a strategic decision built on aligned goals: scalability, reliability, and customer empowerment through smarter, integrated communication tools.
Voiso’s global voice infrastructure and intuitive feature set were key differentiators. With real-time call routing, advanced analytics, and deep CRM integrations, Voiso’s platform was a natural fit for AltimaCRM’s high-performance trading clients who rely on fast, compliant communication to drive conversions and deliver service.
From the start, the partnership was designed to be more than a bolt-on. AltimaCRM integrated Voiso into their product stack to create a unified communication experience for their users, one that supports everything from outbound sales campaigns to multilingual client support.
Solving for Speed, Scale, and Simplicity
The partnership addressed a critical challenge faced by many AltimaCRM clients: how to enable seamless, global communication in high-frequency sales and support environments without cobbling together disjointed tools or compromising on performance.
By integrating Voiso, AltimaCRM can now offer:
- Real-time voice capabilities fully embedded into their CRM
- Global call routing with low latency and high reliability
- AI-powered dialers and speech analytics to boost efficiency
- Omnichannel support for platforms like WhatsApp, Telegram, and Email
- Full compliance and call tracking features for regulated industries
For AltimaCRM’s clients, this translates into faster outreach, more productive agents, and better customer experiences.
A True Collaboration, Not Just an Integration
One of the standout aspects of the partnership has been the collaboration between the teams. AltimaCRM describes their experience working with Voiso as “smooth and highly professional”, highlighting the responsiveness, technical expertise, and flexibility of the Voiso team throughout the integration and beyond.
Rather than treating Voiso as a third-party vendor, AltimaCRM sees the relationship as a true strategic partnership where both companies are invested in delivering better results for end users.
The ability to work closely on custom requirements, technical clarifications, and ongoing support has been a key enabler of this success. It has allowed AltimaCRM to focus on building cutting-edge FinTech products while trusting Voiso to handle voice at scale.
Business Impact and Value Creation
Since forming the partnership, AltimaCRM has reported:
- Increased revenue
- New customer acquisition
- Enhanced product offerings
- Expanded geographic reach
- Stronger customer relationships
“Voiso’s real-time voice infrastructure, reliability, and global reach empower our brokerage clients to operate more efficiently, especially in high-paced, regulated environments,” said Altima CTO Sunil Jadhav. “This partnership also allows us to expand our value proposition with minimal technical overhead, while delivering measurable results for our clients.”
But perhaps the most impactful outcome has been the ability to deliver a fully integrated, voice-ready CRM experience with minimal technical overhead. This helps AltimaCRM retain a competitive edge while empowering their clients to move faster and operate more efficiently.
Why This Partnership Works
There are three main reasons the Voiso–AltimaCRM partnership has flourished:
- Alignment of Vision: Both companies believe in empowering sales- and support-driven businesses with smarter, more efficient tools.
- Technical Compatibility: Voiso’s infrastructure and feature set fit naturally within AltimaCRM’s modular architecture.
- Operational Synergy: Both teams are responsive, transparent, and focused on outcomes, not just features.
These are the same principles we apply to all our partnerships at Voiso. We don’t just plug into your platform; we help you create new value for your customers, drive revenue, and scale with confidence.
Looking Ahead
As the demand for intelligent communication infrastructure continues to grow in the FinTech space, our partnership with AltimaCRM positions both companies to meet that demand head-on. Whether it’s through deeper product integrations, enhanced analytics, or new feature rollouts, we’re committed to growing alongside our clients.
Interested in Partnering with Voiso?
If you’re building tools for sales or support teams and want to expand your communication capabilities, we’d love to talk. Like AltimaCRM, you’ll find that working with Voiso means gaining a partner — not just a provider.
Learn more about our partner program here.
