HubSpot Call Center Integration
Supercharge HubSpot with an AI-powered contact center platform
Integrate Voiso with HubSpot to transform your customer interactions and drive sales success. This seamless integration embeds Voiso's advanced contact center features directly into your HubSpot CRM, empowering your team to connect more effectively and efficiently.
Enhance every interaction
with Voiso & HubSpot
Centralized communication
Manage all calls within HubSpot, eliminating app-switching and streamlining workflows.
Incoming calls automatically display the caller’s HubSpot details, giving agents instant context for more personalized, efficient conversations.
Smarter outreach with AI-powered dialing
Leverage Voiso’s AI Predictive Dialer to automate outbound calling campaigns using your HubSpot contact lists.
Intelligent Answering Machine Detection (AMD) skips voicemails, ensuring agents connect only with live prospects.
Local Caller ID dynamically matches the recipient’s region, increasing answer rates and making every call feel more familiar.
Make calls with
a single click
Initiate calls directly from HubSpot by clicking on a contact’s phone number.
This feature streamlines the calling process, reducing manual dialing errors and saving valuable time.
AI-driven insights
and call logging
Voiso’s AI Speech Analytics provides comprehensive call summaries and conversation scoring, automatically logged within the corresponding HubSpot contact record.
These insights offer a clear overview of call quality and customer sentiment, facilitating continuous improvement.
Trigger-based
SMS made easy
Enhance your HubSpot workflows with Voiso’s SMS capabilities, ensuring timely and automated communication.
Set up personalized trigger-based messages, such as sending follow-ups after completed or missed calls.
Keep prospects and customers engaged with instant, automated messaging — right from your HubSpot CRM.
Get started in less than 24 hours
FAQs on Voiso x HubSpot integration
What is the Voiso integration for HubSpot
The Voiso integration seamlessly connects Voiso’s contact center software with your HubSpot CRM, enabling your sales and support teams to handle calls, access advanced features, and leverage AI-powered insights directly within HubSpot.
Can I make and receive calls directly in HubSpot?
Yes, Voiso’s integration allows you to handle calls without leaving HubSpot, ensuring a seamless workflow.
Can I use Voiso’s SMS feature in HubSpot marketing workflows?
Yes, you can automate SMS messaging as part of HubSpot workflows for follow-ups and engagement.
Does Voiso support HubSpot reporting?
Call data, notes, and analytics sync with HubSpot, allowing you to track performance and customer interactions.
How does the integration improve productivity?
Voiso streamlines workflows with features like click-to-call, automatic call logging, and a built-in softphone, eliminating manual tasks and allowing your team to focus on customer interactions.
How long does it take to get started?
You can be up and running in under 24 hours. Simply install Voiso from the HubSpot App Marketplace, connect your account, and your team can start calling, logging, and analyzing interactions the same day.
Will using Voiso affect our existing HubSpot setup?
Not at all. Voiso is designed to work alongside your existing CRM workflows. It enhances HubSpot’s native functionality by adding AI calling, SMS, logging, and performance features, without overwriting or disrupting your current CRM data.
What types of calls can Voiso handle in HubSpot?
Voiso supports inbound, outbound, auto-dialer campaigns, and even blended calling. You can choose between progressive or AI-powered predictive dialing using your HubSpot contact lists.
Does Voiso offer answering machine detection?
Yes. Voiso’s AI Answering Machine Detection (AMD) identifies voicemail responses and automatically skips them, so your agents only speak to live contacts. This improves productivity and optimizes campaign pacing.
Can we record and transcribe calls?
Yes. Every call handled through Voiso can be recorded, transcribed, and analyzed with AI. Transcripts and key call data (e.g., topics, sentiment, scores) are automatically saved in the HubSpot contact record.
What happens when an inbound call comes in?
When someone calls your team, Voiso immediately displays the caller’s HubSpot profile with key details, giving your agents context before they even say “hello.” This improves personalization and call handling speed.
Does Voiso support caller ID and local numbers?
Yes. You can configure Local Caller ID to automatically match the recipient’s region. This boosts answer rates and improves first impressions, especially for sales outreach.
Is Voiso compliant with data privacy and security regulations?
Yes. Voiso meets key compliance standards including ISO 27001, PCI DSS, and GDPR. All call data is encrypted, with data residency options available based on your regulatory needs.