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Doktor365 Contact Center Integration

Seamless patient communication with Doktor365 and Voiso

Unify outbound calls, omnichannel messaging, and AI-powered insights with our integration. Reach more patients, streamline workflows, and deliver faster, smarter healthcare communication.

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doktor365
Smarter patient engagement
Click-to-call
Instantly connect with patients directly from Doktor365’s CRM with one click.
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Unified omnichannel
Manage patient calls, SMS and digital messages within a single interface.
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AI-powered dialing
Reach more patients faster by automating reminders and follow-up communications.
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Automatic call logging
Seamlessly track and record every patient interaction without manual effort.
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AI call insights
Access recordings, summaries, transcripts, and sentiment scores directly within Doktor365.
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Streamline operations
Simplify workflows and eliminate fragmented communication across your healthcare team.

The Doktor365 x Voiso Integration

Accelerate patient outreach

Launch outbound calls faster with click-to-call, AI-powered dialing, and CRM call list imports from Doktor365 directly into Voiso.

Maximize patient reach and efficiency with intelligent automation and seamless workflows.

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Connect across every channel

Manage voice calls, SMS, and digital conversations through one unified interface.

Deliver a consistent, flexible patient experience across all communication channels without switching platforms.

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Smart call logging with AI insights

Every interaction is automatically logged in Doktor365, enriched with recordings, transcripts, summaries, and sentiment scores.

Gain full visibility into patient conversations while reducing manual effort for healthcare teams.

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What's included?
Voiso x Doktor365 Integration
WebRTC Softphone
Enable agents to handle inbound and outbound calls via their browser.
Click-to-Call
Initiate calls from with your CRM by simply clicking a contact's number.
Contact Screen Pop
Present agents with a customer's profile and history during a call.
Auto Dialer
Utilize CRM contact lists in Progessive or AI Predictive Dialer campaigns.
AI AMD
Use Answering Machine Detection (AMD) to skip machine-answered calls.
Call Logging
Capture details in your CRM and access extensive insights in Voiso's CDR.
Agent Notes
Sync notes from the softphone in your CRM's customer interaction history.
AI Call Summaries
Generate concise call recaps in your CRM's customer interaction history.
AI Conversation Scoring
Benefit from 1-5 call scoring in your CRM's customer interaction history.
Number Masking
Choose to hide contact phone numbers from agents on Voiso's softphone.

Get started in
less than 24 hours

Let's chat about a solution that works for you
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* For licensed industries such as Healthcare, Telco, Collections, Fintech, and similar regulated sectors, we require you to undergo a compliance procedure and submit country-specific licenses and relevant company documentation for each jurisdiction in which you operate.

FAQs on the Voiso x Doktor365 Integration

How do I connect Doktor365 with Voiso?

Connecting Doktor365 to Voiso is fast and easy. Our onboarding team will guide you through setup and have you ready in less than 24 hours.

What call activities are logged in Doktor365?

All calls are automatically logged, including call recordings, durations, timestamps, outcomes, agent notes, AI-powered summaries, transcripts, and sentiment scores.

Can I launch outbound campaigns from Doktor365?

Yes. You can import patient call lists from Doktor365 into Voiso and start outbound campaigns instantly using click-to-call or AI dialing.

Does the integration support screen pop?

Yes, Voiso’s omnichannel capabilities (voice, SMS, digital messaging) are fully accessible with Voiso — enabling you to connect with patients with ease.

Are AI insights like conversation scoring available inside Doktor365?

Absolutely. AI-driven call summaries, conversation scoring, and transcriptions are all accessible within patient records in Doktor365.

How fast can we go live after signing up?

You can get started in less than 24 hours with minimal technical setup required.

How does the Voiso integration improve patient experience?

Faster outreach, flexible communication options, and AI-enhanced insights allow healthcare teams to provide more consistent, responsive, and patient-centered care.

How does the Voiso integration improve patient experience?

Voiso enables your team to:

  • Reach patients faster through automation
  • Personalize conversations with real-time context
  • Log every interaction without manual input
  • Engage across voice, SMS, and messaging apps in one place

This results in reduced wait times, better follow-through, and a more seamless patient journey.

Is this integration secure and compliant with healthcare regulations?

Yes. Voiso follows global data security standards including ISO 27001 and PCI DSS. Number masking, encrypted call data, and role-based access controls help support compliance with data privacy and healthcare requirements. Country-specific licensing and documentation are also required during onboarding.

Does this integration work for distributed or hybrid healthcare teams?

Absolutely. Voiso is cloud-based and supports both remote and in-clinic teams. All communication activity is logged centrally in Doktor365, giving managers full visibility and enabling seamless collaboration across locations.