Get Ready for 2026! Save 30% on Annual Plans.
Voiso Passes 2025 ISO Audit with Full Compliance by Quinn Malloy | June 5, 2025 |  News

Voiso Passes 2025 ISO Audit with Full Compliance

We're happy to announce that Voiso passed its 2025 ISO surveillance audit with flying colors. It’s independent proof that our commitment to security and quality isn’t just talk—it’s certified.
voiso iso

Following a rigorous external audit conducted in April 2025 by TÜV AUSTRIA, both Voiso Limited (Cyprus HQ) and Voiso Pte Ltd (Singapore) have once again met full compliance with the latest standards of ISO/IEC 27001:2022 for information security management and ISO 9001:2015 for quality management.

This marks another year in which every aspect of our global operations—from product development to customer support—has been thoroughly vetted and verified as meeting the highest international benchmarks.

What the Audit Covered

Both audits (Cyprus: April 15–16, Singapore: April 28) evaluated Voiso across a range of areas, including:

  • Information security governance

  • Quality control and risk management

  • Cloud data protection and compliance

  • Customer and technical support operations

  • Internal auditing, management reviews, and continual improvement practices

No corrective actions were required. No non-conformities were found. And no weaknesses were flagged. TÜV AUSTRIA characterized Voiso’s management systems as “well-structured,” with clear evidence of ongoing performance measurement and improvement.

Why This Matters for Our Clients

These certifications aren’t just internal milestones. They offer external validation for what our clients experience every day: a platform built for resilience, reliability, and accountability.

  • ISO/IEC 27001:2022 ensures your data is protected according to the most stringent international standards.

  • ISO 9001:2015 confirms we maintain consistent quality, continuously improve processes, and deliver outcomes you can trust.

Whether you’re scaling up a call center or integrating Voiso with your global infrastructure, you can move forward knowing that our systems are independently audited and bulletproof by design.

Global Compliance. Local Confidence.

With certified entities in both Cyprus and Singapore, Voiso’s security and quality frameworks are applied consistently across regions. This means no matter where your team operates, the infrastructure behind your communications is held to the same world-class standards.

Our certification is maintained through ongoing internal reviews and continuous process improvement, ensuring we stay audit-ready year-round.

Questions?

Want to understand how our certifications support your compliance goals? Or looking to onboard Voiso in a regulated industry?

Contact our team and we’ll walk you through everything.

Read More:

27 Jan 2026
In 2022, the Consumer Financial Protection Bureau hit Wells Fargo with a $3.7 billion penalty for widespread customer mismanagement violations. These included illegal fees, wrongful foreclosures, and failing to follow through on promised support. With compliance failures come a collapse in trust, and the cost can be both financial and reputational.
26 Jan 2026
The quality of health tourism experiences is often judged by clinical factors alone. Were the doctors qualified? How were the facilities? What were the outcomes? These are important measures, to be sure, but according to teams operating in the space every day, they don’t capture the communication, coordination, and responsiveness that actually shape the journey for most patients.
23 Jan 2026
Great customer service depends on offering multiple ways to communicate. Still, when things get complicated, 76% of consumers prefer to pick up the phone, according to Zendesk. When the issue is urgent, emotional, or high-stakes, chatbots and email threads simply don’t cut it. People want clarity, empathy, and real-time problem-solving, and voice conversations can handle nuance, emotion, and urgency far better than any asynchronous channel.

Subscribe to our newsletter

Stay updated with the latest product updates from Voiso and news from the industry.

Voiso Authors