Voiso is going to SiGMA Eurasia 2025 by Christine Feeney | February 18, 2025 |  Voiso News

Voiso is going to SiGMA Eurasia 2025

We’re excited to announce that Voiso will be attending SiGMA Eurasia 2025, the premier event for the gaming, technology, and affiliate marketing industries.
sigma-eurasia-2025

This year’s event will be taking place from February 23-25 in Dubai, bringing together industry leaders and innovators from around the world. 

Why we’re attending

SiGMA Eurasia is more than just a tech and gaming event – it’s a hub for exploring top-tier technologies, emerging trends, and connecting with like-minded professionals from every corner of the globe. The conference will feature industry-leading panels on iGaming innovation and regulatory developments, as well as copious networking opportunities with key decision-makers and experts. 

And we’ll be a key part of the conversation, showcasing our latest products and solutions to elevate customer engagement and operational efficiency. SiGMA Eurasia is the perfect place for us to connect with industry leaders who share our passion for innovation.

Meet Voiso at SiGMA Eurasia 

Our specialty is advanced cloud-based contact center solutions that help businesses optimize their customer engagement and communications. No matter your goal, whether it’s improving player support experiences or streamlining affiliate outreach, Voiso’s got you covered. 

Omnichannel capabilities 

Omnichannel unifies your communication across phone, email, web chat, third-party messaging apps, and voice calls, to enable seamless interactions between your customer base and business. Omnichannel communication is pivotal to saving time for your agents while keeping customer engagement and satisfaction as high as possible.

AI-powered analytics

Speech analytics leverages voice recognition technology to provide deeper insights into customer behavior and agent performance. It can generate call summaries, highlight keywords and phrases, and help with quality assurance monitoring so nothing falls through the cracks. 

Scalable solutions 

Tailored to meet the unique needs of the iGaming and affiliate marketing industries, Voiso’s contact center software can grow with your business, allowing you to easily scale up or down without additional costs. Plus, whether your teams are remote, on-site, or hybrid, Voiso works seamlessly across borders. 

See you there!

We’ll be at booth #133BR – whether you’re a current Voiso user, a potential partner, or just curious about what we do, we’d love to meet you. 

In the meantime, feel free to reach out to us with any burning questions or to schedule a meeting during the conference. 

Read More:

6 Nov 2026
Call abandonment affects up to 27% of inbound calls and poses a serious threat to revenue, retention, and customer trust, especially when customers don’t call back. The root causes often lie within the contact center itself: long wait times, misaligned staffing, clunky IVRs, and limited channel options. Voiso’s platform addresses these issues with real-time dashboards, AI-driven routing, and smart callback systems that proactively reduce abandonment and recover lost customer experiences.
5 Nov 2026
Most contact centers still track cost per call as a flat average, ignoring critical variables like call complexity, resolution effort, and agent tier, which leads to misleading conclusions and inefficient decisions. Real savings come from targeting hidden cost drivers like wasted agent time, repeated calls, and fragmented workflows, areas Voiso solves with AI-powered AMD, smart automation, and CRM-embedded operations. By shifting from cost-per-minute to cost-per-resolution and leveraging tools like SMS follow-ups and omnichannel dashboards, high-performing teams reduce costs without sacrificing quality or customer satisfaction.
4 Nov 2026
Cold calling remains one of the most reliable ways to generate new business. But the process quickly breaks down when sales teams rely on manual dialing. Agents spend large portions of their day entering phone numbers, waiting through unanswered calls, and updating CRM records. These small delays significantly reduce the number of real conversations a team can have.

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