Aleksandar Dragomirov

Product Marketing Manager

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Based in Sofia, Bulgaria, Aleksandar is part of the Product Marketing team at Voiso. He brings 5 years in telecommunications and 2 in contact center solutions (CCaaS), with a focus on closing the gap between customers and product teams: turning insights into strategies that drive clarity, alignment, and growth.

Read more from this author:

January 5, 2025
Each and every customer interaction has the potential to generate rich insights into agent performance and operational efficiency – which is where speech technology comes in.
November 11, 2024
Customer service efficiency is more crucial than ever, with companies continually seeking innovative solutions to streamline interactions and enhance customer satisfaction. One such innovation is Text-to-Speech (TTS) technology.