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Repetitive calls, handled. Human agents, freed.
Voiso AI Voice Agents automate inbound reception, FAQs, and outbound lead validation, inside the contact center you already run. Every call answered, recorded, and routed 24/7.
- Built into Voiso Built into Voiso
- No new stack No new stack
- Live in days Live in days
- Greets, qualifies, and answers instantly
- Routes to the right team, queue, or number
- Handles FAQs from your knowledge base
- Keeps visibility outside business hours
- Calls lists and confirms real interest
- Filters out low-intent contacts
- Transfers live interest straight to a rep
- Logs every outcome automatically
- Answers from attached knowledge bases
- Handles order status, hours, pricing FAQs
- Escalates edge cases to a human, warm
- Deflects repetitive tickets around the clock
Every call handled, logged, and handed off
The call connects
Inbound or outbound. The agent answers instantly: natural voice, ±600ms response time, any hour.
It converses
Understands intent, answers from your knowledge base, follows the workflow you defined.
It resolves, or hands off
Closes the loop itself, or transfers warm to an agent, queue, or number. No dead ends.
Recording · 0:52
Summary → CDR
Nothing is lost
Every call recorded, transcribed, and summarized in your CDR, with the same reporting as your human agents.
Hear the AI agent on a real call
No form, no waiting. Pick a scenario and listen to the same agent your customers would reach.
- Real conversations, recorded on Voiso
- Natural voice, ±600ms responses. Hear the difference
- Under a minute each. Pick your scenario
From idea to live agent, in four steps
No services project, no new vendor. Everything happens inside the Voiso admin you already use.
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01
Prompt
Define the agent's role, tone, behavior, and conversational workflow, in plain text.
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02
Knowledge
Attach documents and knowledge bases to power accurate, contextual answers.
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03
Routing
Set how conversations route, escalate, and transfer across your teams.
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04
Test live
Talk to your agent in real time and refine it before it takes a real call.
Greet each caller by asking how you can help. Answer booking and policy questions from the knowledge base. Route anything urgent to the on-call queue.
Not a bolt-on. Built into your contact center.
AI Voice Agents run on the same infrastructure as your human team, so everything you rely on already works, from day one.
Routing & queues
Agents sit in your existing routing logic, alongside your human teams.
Recordings
Every AI conversation is recorded, the same as any agent call.
Transcripts & summaries
A full transcript and an automatic summary, for every call.
Call Detail Records
AI calls land in the same CDR as your human team's.
Reporting
Monitor outcomes and volumes in the dashboards you already use.
APIs & integrations
The Voiso integrations you rely on today apply here too.
Your AI agents live in the same space as your teams, queues, and campaigns.
One subscription. A volume of AI-minutes.
Pick a monthly volume of AI-minutes; every plan includes unlimited AI agents. Every 4,000 minutes covers roughly the talk-time of two full-time agents.
- No per-agent licenses. Run as many as you need.
- Per-minute rates scale down as your volume grows.
- Overage at a flat $0.15 per AI-minute, or top up at your package rate.
- Sits on top of your existing telecom tariff.
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4,000 min ≈ 2 FTE$500 /mo
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12,000 min ≈ 6 FTE$1,300 /mo
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30,000 min ≈ 15 FTE$2,500 /mo
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50,000+ min custom rateLet's talk
All plans include unlimited AI agents. Unused minutes expire monthly.
See an AI Voice Agent handle your calls
Frequently asked questions
What languages do AI Voice Agents speak?
Agents converse in Voiso’s core supported languages, with more on the way. The configuration interface is currently in English.
What happens when the agent can't help?
It transfers warm to a human agent, queue, or number. No dead ends — the caller stays in the same conversation, with the context already captured.
How is it billed?
You pick a monthly volume of AI-minutes. Every plan includes unlimited AI agents. Overage is a flat $0.15 per AI-minute, or you can top up at your package rate. It sits on top of your existing telecom tariff.
Do I need new infrastructure or integrations?
No. AI Voice Agents are built into Voiso. Routing, recordings, transcripts, CDR, reporting, and the integrations you already use all apply from day one.
Are AI calls recorded and reported like agent calls?
Yes. Every AI call is recorded, transcribed, and summarized in the same CDR and dashboards as your human team.
How fast can we go live?
Prompt, knowledge, routing, then test live — inside the Voiso admin you already use. Teams typically go live in days, not a services project.