Actionable insights to monitor and improve
Easily customize and build IVRs
Call Recording & Speech Recognition
Quickly and precisely analyze calls
Accelerate sales with built-in tooling
Global Numbers and Porting
Numbers anywhere in the world
Everything at your fingertips
Maximize revenue with intelligent dialers and workflows
Delight customers with custom routing and automation
Seamlessly handle multiple clients and scale with ease
Many business professionals will agree that customer needs and satisfaction are top priorities. Apart from the
fundamental need to address client concerns, disgruntled client reactions can negatively impact your business’s
reputation. So it’s no surprise that you’re in trouble when customers get angry.
No one wants to upset their customer in the first place. But it can, and most likely will happen, so how should
you deal with this sticky situation?