Voiso Omnichannel

Now your team can move seamlessly between voice, SMS, live chat, and messaging apps to interact with a customer — all from one tab.

Enjoy quick access to customer profiles or contact history, and easily map cross-channel user journeys without losing context.

Tightly integrated with the most popular CRM and help desk platforms, Voiso collects all customer data in one tab.

Your team can now minimize handling times and provide your clients with personalized experiences.

Set custom standards to improve response rates and identify top performers among your agents.

Color-coded countdown timers help supervisors track performance and intervene if necessary.

Now agents and customers can jump from call to chat and share pictures, files, and audio messages — to reach a better understanding, faster.

If you don’t have web chat, we’ve got you covered. Ours is easy to set up and comes free with the platform.

You can customize the widget's color, size, and whole UI to suit your design needs.