COVID-19: Call center agents at home?

Organize, Automate, Accel

Scale your operation and service more customers with ease

Impress all of your clients

Multi-Client Management

Enable simultaneous integrations across different CRMs, build individual queues or campaigns to deliver the best results

Enable simultaneous integrations across different customer CRMs and build individual queues or campaigns to deliver results for your clients.

Integrated Sales Scripts

Ensure that agents are consistently delivering the intended messaging and remove the need for memorization

Ensure that agents are consistently delivering the intended messaging with integrated sales scripts that remove the need for memorization.

Dashboards & Reporting

Build visualizations for any metrics, compile them into custom dashboards, and turn them into automatically generated reports.

Build visualizations for any metrics, compile them into custom dashboards for each client, and turn them into automatically generated reports.

Feature Highlights

Some of the cool features used by BPOs.

  • Raw Data Export
  • Custom Status and Wrap-up Codes
  • Multiple Simultaneous Integrations
  • Call Back Management
  • Scheduled Reports
  • Unlimited IVR Call Flows

Additional Value

Designed to help BPOs maximize results for their customers

Designed to help BPOs maximize results for their clients

APIs & Automation

Explore our RESTful API to build custom workflows and improve the efficiency of your own processes.

Take advantage of Voiso’s built-in automation or explore our RESTful API to implement click-to-call, pull realtime agent stauses, build custom workflows and improve the efficiency of your own processes. Check out the API docs for a full list of endpoints.

QA & Transparency

Easily perform quality assurance, provide clients with secure access to their data and deliver results with transparency

Easily review call recordings and transcriptions to perform quality assurance, provide clients with secure access to their data and deliver results with transparency. Manage your billing and build trustworthy customer relationships with simple, exportable reporting.

Global Number Coverage

Ensure compatibility with any setup by using Voiso’s global numbers, SIP-to-SIP inbound calling, 3rd party DIDs and LNP

Voiso allows your call center to take flight with new numbers and number porting worldwide. We also interop with 3rd party DIDs and SIP-to-SIP inbound calling to support your customers’ existing numbers and ensure compatibility with any setup.

See what else we’re doing