Actionable insights to monitor and improve
Easily customize and build IVRs
Call Recording & Speech Recognition
Quickly and precisely analyze calls
Accelerate sales with built-in tooling
Global Numbers and Porting
Numbers anywhere in the world
Everything at your fingertips
Maximize revenue with intelligent dialers and workflows
Delight customers with custom routing and automation
Seamlessly handle multiple clients and scale with ease
Enable simultaneous integrations across different CRMs, build individual queues or campaigns to deliver the
Enable simultaneous integrations across different customer CRMs and build individual queues or campaigns to
deliver results for your clients.
Ensure that agents are consistently delivering the intended messaging and remove the need for memorization
Ensure that agents are consistently delivering the intended messaging with integrated sales scripts that
remove the need for memorization.
Build visualizations for any metrics, compile them into custom dashboards, and turn them into automatically
Build visualizations for any metrics, compile them into custom dashboards for each client, and turn them
into automatically generated reports.
Some of the cool features used by BPOs.
Designed to help BPOs maximize results for their customers
Designed to help BPOs maximize results for their clients
Explore our RESTful API to build custom workflows and improve the efficiency of your own processes.
Take advantage of Voiso’s built-in automation or explore our RESTful API to implement click-to-call, pull
realtime agent stauses, build custom workflows and improve the efficiency of your own processes. Check out
the API docs for a full list of endpoints.
Easily perform quality assurance, provide clients with secure access to their data and deliver results with
Easily review call recordings and transcriptions to perform quality assurance, provide clients with secure
access to their data and deliver results with transparency. Manage your billing and build trustworthy
customer relationships with simple, exportable reporting.
Ensure compatibility with any setup by using Voiso’s global numbers, SIP-to-SIP inbound calling, 3rd party
DIDs and LNP
Voiso allows your call center to take flight with new numbers and number porting worldwide. We also interop
with 3rd party DIDs and SIP-to-SIP inbound calling to support your customers’ existing numbers and ensure
compatibility with any setup.
Real-time metrics displayed across customizable views for supervisors, campaign managers and system admins
Combine powerful queues using DTMF, agent skillsets, Caller ID, and more with agent behaviors and history to
master call routing
Take advantage of customizable call events or stages, event-based navigation, an intuitive search engine, and
Purpose-built infrastructure designed by telecom experts to deliever the highest quality and reliability
Port your existing numbers in or search our global inventory for find the perfect number for your business
Build campaigns and accelerate performance with predictive and progressive dialers
Collect, compare, export and schedule historical reports and visualizations incorporating all the metrics within
Designed to simplify and automate, Voiso’s agent interface eliminates human error and maximizes agent