Outbound call center solution

Boost connections with new customers

Leverage an AI-powered dialer, omnichannel outreach, native CRM integrations, and much more.

sales call center software
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Build high-performing sales campaigns

73% fewer abandoned calls
Achieve a stream of customer outreach calls with an AI dialer always tuned for maximum output.
5x higher answer rates
Use local caller ID for all countries to display local numbers and boost pickups.
Intelligent awareness
From live dashboards to speech analytics, you benefit from comprehensive monitoring.
Easy integrations
Import and manage your campaign contacts with ease by syncing Voiso with your CRM.
Empower remote agents
Give global agents the tools they need with a remote-ready solution that’s also a mobile app.
Get started in < 3 days
Get up and running and all agents onboarded in no time with no setup costs whatsoever.

Scale your sales with AI and automations

Outbound calling the clever way

Voiso’s AI Predictive Dialer ensures optimal outbound call performance without the need for any manual tuning. Our dialer dynamically adapts based on your unique historical and real-time data.

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Agile cross-channel outreach

Conduct fluid outbound with Omnichannel by instantly switching between phone, SMS, and popular messaging apps — including WhatsApp, Messenger, Viber, Telegram, and Instagram DM.

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Valuable insights from every call

Use AI-powered Speech Analytics to conduct sentiment analysis of call recordings and evaluate agent performance based on your custom keywords. Available for use in 10+ languages.

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Real-time awareness of results

Track outbound metrics with Live Dashboards using pre-built widgets covering talk time, productivity, conversions, and more. Easily customizable with charts, graphs, and counters.

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Scale your sales with AI and automations

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WebRTC softphone
Enable agents to handle inbound and outbound calls via their browser
voiso mobile app
Voiso mobile app
Allow remote agents to securely handle calls on iOS or Android devices
postcall surveys
Click-to-call
Initiate calls from your CRM and other applications with a single click
call recordings
Call recording
Store all call audio — with live listening and whispering also available
local caller id
Local caller ID
Automatically display local numbers to contacts to boost answer rates
number validation
Number validation
Verify phone numbers in bulk to ensure high-quality contact lists
queue callback
AI AMD
Swiftly identify and drop voicemail-answered calls for a 3.5x higher talk time
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CDR logs
Filter your historical call data based on multiple parameters and export as reports
conditional routing
Scheduled callbacks
Quickly rearrange a call with contacts for a time that works for them
bpo cid
CID risk check
Ensuring your phone numbers appear safe to contacts for higher answer rates

Try Voiso for free right now

Integrate with your trusted business tools

Quickly connect with Voiso in just a few clicks
ai speech analytics features

Pricing as agile as our platform

No fees for setup or maintenance
Voiso clients only pay for their subscription and added extras. There are no hidden charges.
No minimum commitment
We only charge for your active number of licenses, numbers, and pay-as-you-go minutes.
Up and running in less than 24 hours
We provide dedicated onboarding with 80% of clients set up in less than 3 days.

Meeting telco and security requirements

sales call center

Global coverage you can count on

From the Americas to Asia, Voiso maintains a range of data centers and network operations centers (NOCs). This means dependable reliability, high-quality calls, and expansive coverage.

Local numbers in 120+ countries

Choose from over 200k numbers from around the world to give your business a global — yet local —presence. We also provide you with local caller ID and highly competitive call rates.

Protecting you and your customers

Voiso safeguards your business through its leading certifications, robust cloud measures, and platform security. We hold ISO/IEC 27001:2022, PCI DSS compliance, and abide by GDPR legislation.

Get started in less than 24 hours

Let's chat about a solution that works for you

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FAQ

What is Outbound Dialing Software?

Often hosted in the cloud, outbound dialing software helps businesses manage high-volumes of outgoing calls to customers or leads. It automates tasks like dialing, leaving voicemails, and connecting agents to live prospects. Features like call scripting, recording, and real-time coaching support agent effectiveness. By streamlining workflow and optimizing call processes, our software aims to maximize reach, conversion rates, and overall outbound sales efficiency.

What are some key features to look for?

Some outbound call center software features include:

 

  • AI-powered dialing: No more manual clicking – features like predictive dialing connect agents with live prospects instantly, maximizing call time and agent productivity.
  • Click-to-call: Launch outbound calls with a single click, streamlining workflows and eliminating manual dialing frustration.
  • Call scripting and recording: Provide agents with helpful prompts and talking points, then analyze recordings for training and continuous improvement.
  • Real-time coaching and monitoring: Support agents during calls with live feedback and guidance with with software designed for outbound call centers, enhancing their effectiveness and improving closing rates.
  • Omnichannel capabilities: Integrate with email, SMS, and chat tools for a more omnichannel approach to outbound communication.
  • Reporting and analytics: Track key metrics like call volume, connection rates, and conversion rates to measure performance and identify areas for improvement.

 

Remember, these are just some of the common features. The specific offerings may vary depending on the software provider and your chosen plan.

What is the best solution for my needs?

There’s no one-size-fits-all answer, as the “best” depends on your specific needs and budget. However, we’d be remiss if we didn’t highlight Voiso, which shines for its ease of use, robust suite of features, and seamless integration with popular CRM tools. Schedule a demo to explore our capabilities and see if our call center outbound software is the perfect fit for your sales team’s outbound journey!

 

When selecting the right outbound call center platform, you can consider factors such as:

 

  • The size of your call center team: Software needs differ based on the number of agents you manage. Smaller teams might favor different solutions than large-scale operations.
  • Your industry and target audience: Consider industry-specific features or functionalities relevant to your field and the demographics you contact.
  • Integration requirements: Seamless interaction with your existing CRM or other tools is crucial for streamlined workflows.
  • Budgetary constraints: Pricing structures and feature tiers can vary significantly, so aligning functionality with your budget is essential.