COVID-19: Call center agents at home?

Accelerate Your Sales

The proper tooling to deliver repeatable and scalable sales success

Risk less and sell more

Data Security

Voiso’s multi-level security settings prevent individuals from viewing or exporting unrequired sensitive information

Protect your leads with Voiso’s multi-level security settings that prevent individuals from viewing or exporting unrequired sensitive information

Best-in-Breed Dialer

Using machine learning and decades of telecom experience, Voiso’s advanced dialers are in a class of their own

Using machine learning and decades of telecom experience, Voiso’s predictive and progressive dialers are in a class of their own

Increased Conversion Rates

Skills-based routing coupled with preferred channel connects the best agent and provides the most relevant real-time data

Skills-based routing combined with preferred channel and automation connects the best agent and provides the most relevant information in real-time

Feature Highlights

Some of the cool features used by outbound sales teams

  • Localized Caller ID & Rotation
  • Answering Machine Detection
  • Automated SMS-Follow Up
  • Call Back Management
  • Lead Number Masking
  • Enforced Redial Policy

Additional Value

Improve your sales results and give leadership the means to make the right decisions that increase revenue

Reporting and management to improve your sales results and give leadership the means to make the right decisions that increase revenue

Easy ROI

Use realtime widgets to track sales rates. Determine ROI by lead source and inform your next purchasing decision.

Use reporting widgets to determine conversion and sales rates in real-time. Take it one step further with dashboards to compare and contrast campaigns to determine ROI by lead source and inform your next purchasing decision.

Realtime HLR Lookup and Caller ID

Voiso verifies your leads in realtime to confirm phone numbers are active and dynamically inserts local Caller ID.

Voiso verifies your leads in realtime to confirm phone numbers are active and dynamically inserts local Caller ID. This prevents wasted redials, increases the answer rate and helps drive sales results.

Built-in Compliance

Voiso enforces abandonment ratios,
and more to help handle global and nation-specific requirements.

Stay confident in your operations with built-in tooling to manage and maintain compliance. Voiso enforces abandonment ratios, provides selective recording, and more to help handle global and nation-specific requirements.

See what else we’re doing

Get more from your data

Dashboards To Drive Performance

Real-time metrics displayed across customizable views for supervisors, campaign managers and system admins

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Efficiently route calls to the best agents

Intelligent Skills-Based Routing

Combine powerful queues using DTMF, agent skillsets, Caller ID, and more with agent behaviors and history to master call routing

Combine powerful queues using DTMF, agent skillsets, caller ID, and more with agent behaviors to master call routing

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A new standard for call recording

Not All Call Recording Is Created Equal

Take advantage of customizable call events or stages, event-based navigation, an intuitive search engine, and more

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Call quality matters

Global Network And Interconnects

Purpose-built infrastructure designed by telecom experts to deliever the highest quality and reliability

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Numbers, numbers, numbers

Find Local Numbers Globally

Port your existing numbers in or search our global inventory for find the perfect number for your business

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A dialer that delivers

Outbound Dialer Built By Experts

Build campaigns and accelerate performance with predictive and progressive dialers

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Data at your fingertips

Build And Schedule Any Report You Need

Collect, compare, export and schedule historical reports and visualizations incorporating all the metrics within Voiso

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Simple and intuitive agent interface

Maximize Agent Output

Designed to simplify and automate, Voiso’s agent interface eliminates human error and maximizes agent performance

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