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    Outbound call center software

    Boost connections with new customers

    Leverage an AI-powered dialer, omnichannel outreach, native CRM integrations, and much more.

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    sales call center software
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    Booking Agora
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    dentfix

    73% fewer abandoned calls
    Achieve a stream of outbound calls with an AI dialer always tuned for maximum output.
    5x higher answer rates
    Use local caller ID for all countries to display local numbers and boost pickups.
    Intelligent awareness
    From live dashboards to speech analytics, you benefit from comprehensive monitoring.
    Easy integrations
    Import and manage your campaign contacts with ease by syncing Voiso with your CRM.
    Empower remote agents
    Give global agents the tools they need with a remote-ready solution that’s also a mobile app.
    Get started in < 3 days
    Get up and running and all agents onboarded in no time with no setup costs whatsoever.

    Scale your sales with AI and automations

    Outbound calling the clever way

    Voiso’s AI Predictive Dialer ensures optimal outbound call performance without the need for any manual tuning. Our dialer dynamically adapts based on your unique historical and real-time data.

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    hospitality ai dialer

    Agile cross-channel outreach

    Conduct fluid outbound with Omnichannel by instantly switching between phone, SMS, and popular messaging apps — including WhatsApp, Messenger, Viber, Telegram, and Instagram DM.

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    sales contact center tools

    Valuable insights from every call

    Use AI-powered Speech Analytics to conduct sentiment analysis of call recordings and evaluate agent performance based on your custom keywords. Available for use in 10+ languages.

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    speech analytics

    Real-time awareness of results

    Track outbound metrics with Live Dashboards using pre-built widgets covering talk time, productivity, conversions, and more. Easily customizable with charts, graphs, and counters.

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    Scale your sales with AI and automations

    hospitality call center
    WebRTC softphone
    Enable agents to handle inbound and outbound calls via their browser
    voiso mobile app
    Voiso mobile app
    Allow remote agents to securely handle calls on iOS or Android devices
    postcall surveys
    Click-to-call
    Initiate calls from your CRM and other applications with a single click
    call recordings
    Call recording
    Store all call audio — with live listening and whispering also available
    local caller id
    Local caller ID
    Automatically display local numbers to contacts to boost answer rates
    number validation
    Number validation
    Verify phone numbers in bulk to ensure high-quality contact lists
    queue callback
    AI AMD
    Swiftly identify and drop voicemail-answered calls for a 3.5x higher talk time
    hospitality cdr
    CDR logs
    Filter your historical call data based on multiple parameters and export as reports
    conditional routing
    Scheduled callbacks
    Quickly rearrange a call with contacts for a time that works for them
    bpo cid
    CID risk check
    Ensuring your phone numbers appear safe to contacts for higher answer rates

    Try Voiso for free right now

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    Integrate with your trusted business tools

    Quickly connect with Voiso in just a few clicks
    ai speech analytics features
    See all integrations

    Pricing as agile as our platform

    No fees for setup or maintenance
    Voiso clients only pay for their subscription and added extras. There are no hidden charges.
    No minimum commitment
    We only charge for your active number of licenses, numbers, and pay-as-you-go minutes.
    Up and running in less than 24 hours
    We provide dedicated onboarding with 80% of clients set up in less than 3 days.
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    Meeting telco and security requirements

    sales call center

    Global coverage you can count on

    From the Americas to Asia, Voiso maintains a range of data centers and network operations centers (NOCs). This means dependable reliability, high-quality calls, and expansive coverage.

    Local numbers in 120+ countries

    Choose from over 200k numbers from around the world to give your business a global — yet local —presence. We also provide you with local caller ID and highly competitive call rates.

    Protecting you and your customers

    Voiso safeguards your business through its leading certifications, robust cloud measures, and platform security. We hold ISO/IEC 27001:2022, PCI DSS compliance, and abide by GDPR legislation.

    What our users have to say

    "We integrated our Zoho CRM with Voiso. This is valuable for our social media leads which we can quickly contact via Voiso — with all outcomes automatically recorded in Zoho.”
    Karma Group board
    David M. Scheckter,
    COO, Karma Group
    “We're delighted to utilise Voiso as our trusted online call center solution. With its efficiency and reliability, we are empowered to provide unparalleled support regarding travel services to our global clientele. Voiso has become an integral part of our success."
    bookingagora-kadri-ciga
    Kadri Ciga,
    Co-Founder, BookingAgora
    “We have been using Voiso for years, and it has helped drive our NPS. I highly recommend it to any business looking for a reliable and easy-to-use call center software solution.“
    airpaz vanessa xavier
    Vanessa Xavier Herman,
    Head of Hotel Products, Airpaz
    "With Voiso, we have a solution that covers all of our call center needs. The platform and its tools helped us to increase agent productivity by over 50% in just a few weeks."
    Bernardo
    Bernardo Adelfo Nava Araiza,
    Team Leader, Grupo Garflo
    Excellent 4.8 out of 5 Voiso Ratings
    Excellent 4.8 out of 5 Voiso Ratings
    Excellent 4.8 out of 5 Voiso Ratings

    Get started in less than 24 hours

    Let's chat about a solution that works for you

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    FAQ

    What is Outbound Call Center Software?

    Outbound call center software, often hosted in the cloud, helps businesses manage high-volumes of outgoing calls to customers or leads. It automates tasks like dialing, leaving voicemails, and connecting agents to live prospects. Features like call scripting, recording, and real-time coaching support agent effectiveness. By streamlining workflow and optimizing call processes, outbound call center software aims to maximize reach, conversion rates, and overall outbound sales efficiency.

    What are some outbound call center software features?

    Some outbound call center software features include:

     

    • AI-powered dialing: No more manual clicking – features like predictive dialing connect agents with live prospects instantly, maximizing call time and agent productivity.
    • Click-to-call: Launch outbound calls with a single click, streamlining workflows and eliminating manual dialing frustration.
    • Call scripting and recording: Provide agents with helpful prompts and talking points, then analyze recordings for training and continuous improvement.
    • Real-time coaching and monitoring: Support agents during calls with live feedback and guidance with call center software outbound solutions, boosting their effectiveness and closing rates.
    • Omnichannel capabilities: Integrate with email, SMS, and chat tools for a more omnichannel approach to outbound communication.
    • Reporting and analytics: Track key metrics like call volume, connection rates, and conversion rates to measure performance and identify areas for improvement.

     

    Remember, these are just some of the common features. The specific offerings may vary depending on the software provider and your chosen plan.

    What is the best outbound call center software?

    There’s no one-size-fits-all answer, as the “best” depends on your specific needs and budget. However, we’d be remiss if we didn’t highlight Voiso, which shines for its ease of use, robust suite of features, and seamless integration with popular CRM tools. Schedule a demo to explore our capabilities and see if our call center outbound software is the perfect fit for your sales team’s outbound journey!

     

    When selecting the right outbound call center software, you can consider factors such as:

     

    • The size of your call center team: Software needs differ based on the number of agents you manage. Smaller teams might favor different solutions than large-scale operations.
    • Your industry and target audience: Consider industry-specific features or functionalities relevant to your field and the demographics you contact.
    • Integration requirements: Seamless interaction with your existing CRM or other tools is crucial for streamlined workflows.
    • Budgetary constraints: Pricing structures and feature tiers can vary significantly, so aligning functionality with your budget is essential.