COVID-19: Call center agents at home?

Connect With More Customers

Design campaigns with sophisticated dialers to outperform the competition

Features

Dial up success with customizable settings and automated adjustments built into your dialer

Predictive and Progressive

Adjust dial rates, methods and abandonment SLAs to take control of your dialer and maximize results

Smart Dialers

AI-based machine learning to improve dialer performance in real-time and increase call success rate

Simultaneous Campaigns

Build multiple campaigns and dialers and run them simultaneously across multiple teams

Integrated Call Lists

Filter contacts from your CRM and build calling lists without leaving Voiso interface

Voicemail Drop

Leverage Voiso’s answering machine detection to auto-drop recordings in voicemail with ease

Campaign Management

Easily start, pause, resume and clone campaigns for easier management and efficiency

Call List Builder

Call List Builder

Voiso integrates with your CRM to pull in contacts and leads for in-app call list building.

Filter on geography, phone number, registration date, lead status, and more to quickly build and launch campaigns in a single interface.

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Get more from your data

Dashboards To Drive Performance

Real-time metrics displayed across customizable views for supervisors, campaign managers and system admins

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Efficiently route calls to the best agents

Intelligent Skills-Based Routing

Combine powerful queues using DTMF, agent skillsets, Caller ID, and more with agent behaviors and history to master call routing

Combine powerful queues using DTMF, agent skillsets, caller ID, and more with agent behaviors to master call routing

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A new standard for call recording

Not All Call Recording Is Created Equal

Take advantage of customizable call events or stages, event-based navigation, an intuitive search engine, and more

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Call quality matters

Global Network And Interconnects

Purpose-built infrastructure designed by telecom experts to deliever the highest quality and reliability

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Numbers, numbers, numbers

Find Local Numbers Globally

Port your existing numbers in or search our global inventory for find the perfect number for your business

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A dialer that delivers

Outbound Dialer Built By Experts

Build campaigns and accelerate performance with predictive and progressive dialers

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Data at your fingertips

Build And Schedule Any Report You Need

Collect, compare, export and schedule historical reports and visualizations incorporating all the metrics within Voiso

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Simple and intuitive agent interface

Maximize Agent Output

Designed to simplify and automate, Voiso’s agent interface eliminates human error and maximizes agent performance

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