Delight your customers

Resolve inquiries faster and build a better customer experience

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Happy Support Makes Happy Customers

  • Easy to build call flows that ensure every call is routed to the best available agent based on repeat callers, agent skillsets, preferred time of day, and more

  • With easy prioritization, automation and screen pops, Voiso reduces manual tasks and helps you to achieve first call resolution

  • Voiso unifies call, SMS, WhatsApp, Telegram, Instagram, and more in one tab. Now you can give your clients exceptional service in any channel they choose, and your agents a unified interface for cross-channel communication.

Feature Highlights

Some of the most commonly used features for Customer Service

  • Voicemail to Email
  • Selective Call Recording
  • Intelligent Call Blocking and Forwarding
  • VIP Caller Identification
  • Call Abandonment Monitoring
  • IVR Scheduling

Additional Value

Build efficiency and scale into your customer service department and start reaping the benefits

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Customer service