COVID-19: Call center agents at home?

Setting The Bar For Call Recording & Playback

Easily find the significant moments of the calls that are most important to you

Features

Voiso is about more than just just recording the call, our advanced call recording helps you to identify the calls that matter and access them with ease

Intuitive Search

Leverage filters like agent dispostion, call outcome, call events and more to quickly find any call you’re looking for

Infinite Exports

Take your logs and recordings with you with infinite exporting capabilities

Transcription

Automatically turn call recordings into transcripts for easier viewing and exporting

Unlimited Storage

Unlimited call recording and storage is included with advanced and enterprise version

Selective Recording

Easily start, stop or pause recording to account for private information like credit card numbers

Events-Based Navigation

Quickly skip to the most important moments of the call with Voiso’s event-based navigation

Insightful Audio

Insightful Audio

Voiso’s speech recognition can transcribe and analzye voice calls to target your success metrics.

Automatically evaluate voice calls to highlight the most important interactions. Flag keywords or moments with word categories and receive call scoring to drive additional business value.

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