Setting The Bar For Call Recording & Playback
Easily find the significant moments of the calls that are most important to you
Features
Voiso is about more than just recording the call, our advanced call recording helps you to identify the calls
that matter and access them with ease
Intuitive Search
Leverage filters like agent dispostion, call outcome, call events and more to quickly find any call you’re
looking for
Infinite Exports
Take your logs and recordings with you with infinite exporting capabilities
Transcription
Automatically turn call recordings into transcripts for easier viewing and exporting
Unlimited Storage
Unlimited call recording and storage is included with advanced and enterprise version
Selective Recording
Easily start, stop or pause recording to account for private information like credit card numbers
Events-Based Navigation
Quickly skip to the most important moments of the call with Voiso’s event-based navigation
Insightful Audio
Insightful Audio
Voiso’s speech recognition can transcribe and analyze voice calls to target your success metrics.
Automatically evaluate voice calls to highlight the most important interactions. Flag keywords or moments with
word categories and receive call scoring to drive additional business value.
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Get more from your data
Dashboards To Drive Performance
Real-time metrics displayed across customizable views for supervisors, campaign managers and system admins
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Efficiently route calls to the best agents
Intelligent Skills-Based Routing
Combine powerful queues using DTMF, agent skillsets, Caller ID, and more with agent behaviors and history to
master call routing
Combine powerful queues using DTMF, agent skillsets, caller ID, and more with agent behaviors to master call
routing
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A new standard for call recording
Not All Call Recording Is Created Equal
Take advantage of customizable call events or stages, event-based navigation, an intuitive search engine, and
more
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Call quality matters
Global Network And Interconnects
Purpose-built infrastructure designed by telecom experts to deliever the highest quality and reliability
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Numbers, numbers, numbers
Find Local Numbers Globally
Port your existing numbers in or search our global inventory for find the perfect number for your business
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A dialer that delivers
Outbound Dialer Built By Experts
Build campaigns and accelerate performance with predictive and progressive dialers
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Data at your fingertips
Build And Schedule Any Report You Need
Collect, compare, export and schedule historical reports and visualizations incorporating all the metrics within
Voiso
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Simple and intuitive agent interface
Maximize Agent Output
Designed to simplify and automate, Voiso’s agent interface eliminates human error and maximizes agent
performance
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