Setting The Bar For Call Recording
& Playback

Talk to an expert

Easily find the significant moments of the calls that are most important to you

Features

Voiso is about more than just recording the call, our advanced call recording helps you to identify the calls that matter and access them with ease

  • Intuitive Search

    Leverage filters like agent dispostion, call outcome, call events and more to quickly find any call you’re looking for

  • Unlimited Storage

    Unlimited call recording and storage is included with advanced and enterprise version

  • Infinite Exports

    Take your logs and recordings with you with infinite exporting capabilities

  • Selective Recording

    Easily start, stop or pause recording to account for private information like credit card numbers

  • Transcription

    Automatically turn call recordings into transcripts for easier viewing and exporting

  • Events-Based Navigation

    Quickly skip to the most important moments of the call with Voiso’s event-based navigation

Insightful Audio

Voiso’s speech recognition can transcribe and analyze voice calls to target your success metrics.
Automatically evaluate voice calls to highlight the most important interactions. Flag keywords or moments with word categories and receive call scoring to drive additional business value.
Customer dialogue with chat support manager

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See what else we’re doing

  1. Efficiently route calls to the best agents

    Intelligent Skills-Based Routing

    Combine powerful queues using DTMF, agent skillsets, caller ID, and more with agent behaviors and history to master call routing.

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  2. A new standard for call recording

    Not All Call Recording Is Created Equal

    Take advantage of customizable call events or stages, event-based navigation, an intuitive search engine, and more.

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  3. A dialer that delivers

    Outbound Dialer Built By Experts

    Build campaigns and accelerate performance with predictive and progressive dialers.

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  4. Numbers, numbers, numbers

    Find Local Numbers Globally

    Port your existing numbers in or search our global inventory for find the perfect number for your business.

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  5. Simple and intuitive agent interface

    Maximize Agent Output

    Designed to simplify and automate, Voiso’s agent interface eliminates human error and maximizes agent performance.

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  6. Data at your fingertips

    Build And Schedule Any Report You Need

    Collect, compare, export and schedule historical reports and visualizations incorporating all the metrics within Voiso.

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  7. Get more from your data

    Dashboards To Drive Performance

    Real-time metrics displayed across customizable views for supervisors, campaign managers and system admins.

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