Christine Feeney
Content Writer
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I've been part of the tech landscape for almost three years now; first in Sales, now as Copywriter. I felt my talents would be better used for good rather than evil, so I now write for Voiso in all areas of Content Marketing.
It's not about just writing good content - it's about constructing a narrative that's different to everyone else's. I can't wait to see where Voiso takes me on my writing journey.
Read more form this author:
November 1, 2024
An outbound call center does exactly what it says on the tin – it focuses on reaching out to potential customers. Its goal is mainly to boost sales, but is also effective for nurturing existing customers.
October 30, 2024
Customers are increasingly demanding better, more personalized customer service that accurately solves their issues. Which means customer service quality can make or break a company.
October 29, 2024
SiGMA Europe is one of the premier conferences in the iGaming industry. Held annually in Malta, it brings together top executives, investors and key players in the tech and gaming sector to showcase the latest innovations and trends.
October 24, 2024
When customers need help, they usually want to speak to a human rather than a robot. In fact, as many as 75% of people would prefer to interact with a real person during customer support experiences.
October 23, 2024
Equipping your call center with the right software is crucial for meeting customer expectations. Staying ahead of the competition means embracing these technologies and leveraging their features to enhance service quality.
October 22, 2024
The World Travel Market London is one of the most influential travel events in the world. It brings together tourism professionals, government ministers and exhibitors from over 184 countries for three days of networking and insight sharing.
September 25, 2024
The Forex Expo brings fintech and forex professionals from around the world to Dubai for two days of networking, collaboration and knowledge sharing about market trends and the latest industry insights.
September 25, 2024
Call centers are fast-paced, high pressure work environments. And things aren’t slowing down any time soon. The demand for high quality customer service continues to rise, which means productivity should be high on every call center’s priority list.
September 10, 2024
Text-to-Speech has become a must-have feature for contact centers. We’ve put together this comprehensive guide to help you understand how it can enhance your customer experience.