Our attendance reflects our dedication to fully understanding the unique needs of the travel and tourism industry in the Arabian market. And of course, exploring how our AI-driven contact center solution can empower the biggest and best businesses in the region.
Why Voiso is attending
The Arabian Travel Market is nothing if not dynamic; it’s rapidly evolving, known for its ambitious projects, high demand for personalized customer service, and of course, its reliance on top-tier tech solutions to optimize operations and streamline processes from start to finish.
For Voiso, attending ATM 2025 means:
- Building strong and meaningful connections with the best in the travel and tourism industry.
- Gaining insights and learning about emerging trends that could lead to challenges in the region.
- Sharing how Voiso’s cutting-edge communication software can drive businesses towards achieving their goals.
We’re fully focused on collaborating with, and learning from, the industry’s key players. That way, we can demonstrate our commitment to our customers – and the unique demands of the Arabian travel space.
How Voiso Fits into the Arabian Travel Market
Voiso’s comprehensive suite of features is designed to streamline operations and enhance customer engagement across every stage of the sales cycle. Our solution not only improves customer experience and agent productivity, it drives growth and scales effortlessly with your business. Here’s how it can make a difference for travel companies:
Omnichannel communication
Travel and tourism companies have customers from all over the world, and different cultures communicate in different ways. Voiso’s omnichannel tool allows you to meet customers on their preferred channels, whether it’s phone, email, web chat, social media, or messaging apps, all in the same place. Voiso keeps communication consistent and flawless, making it as easy as possible to provide exceptional customer service across multiple touchpoints.
Intuitive flow builder
The travel industry involves complex customer journeys that require huge amounts of flexibility. From bookings to cancellations, and reschedules to refunds, travel and tourism businesses need an adaptable solution. Voiso’s flow builder not only enables agents to design custom workflows tailored to specific customers, it reduces response times, improves customer satisfaction, and optimizes communication processes.
AI speech analytics
Travel and tourism customers are often faced with issues that require immediate attention – if they’re stuck in an airport, on a cruise ship, or checking into a hotel, they need help fast. Real-time speech analytics gives agents the power to fully understand the customer’s sentiment, tone of voice, and even their emotions. It provides personalized recommendations for agents to optimize their service strategies – issues get solved quickly and efficiently, and travellers can rest assured knowing they’re in good hands.
Advanced dashboard
Voiso’s real-time dashboard is more than a KPI tracker; it’s a powerful tool that provides actionable insights into call volumes, agent performance, customer satisfaction, and so much more. With live analytics at their fingertips, managers can easily handle peak travel seasons, adjust their strategies to emerging trends, and improve efficiency on the fly.
Predictive dialer
Last-minute deals, promotions, or travel campaigns can be easily and effortlessly managed with Voiso’s AI-powered predictive dialer. It gives agents the time they need to focus on meaningful customer interactions, rather than tedious tasks like searching for phone numbers and manually dialing. It allows them to maximize their outreach by making 400% more calls and connecting with 5x more customers.
Why Choose Voiso?
There are plenty of contact center solutions out there, so why choose ours? It’s simple: our product is unique. The Middle East’s travel industry thrives on innovation and outstanding service, which not every provider can say they have.
Here’s how we can support your business objectives:
- Easily scale your communication as demand increases.
- Deliver personalized service at scale that builds loyalty and customer satisfaction.
- Use data-driven insights to make better decisions.
… And that’s only the beginning.
Meet the Team at ATM 2025
While we won’t have a dedicated booth this year, our sales team will be out in force. We can’t wait to meet travel professionals and learn about your unique needs. And of course, showcase how Voiso can make a huge difference for your businesses.
If you’re attending ATM 2025, connect with us! Reach out or find us on our various social media platforms. Let’s shape the future of Middle Eastern travel together!
