Plan Comparison

See how our plans stack up

Dive into our plan comparison to view the features and benefits of each package side by side.
Whether you're just starting out or scaling up, we have a plan designed to meet your unique needs.

Start-up

All of your call center fundamentals.

€49 / month

per active user

Pro

Built for omnicahnnel contact centers

€79 / month

per active user

Pro+

Made for enterprise-sized organizations

€129 / month

per active user

Channels
Inbound voice
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Outbound voice
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SMS
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Web Chat
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Messaging Apps
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Inbound voice
Skills-based routing
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Agent status-dependent routing
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Time-of-day routing
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Multiple call queues
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Inbound call blocking
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Voicemail to email
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Flow builder
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Dial by extension
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Working hours
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Post-call survey
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Queue callback
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Recording
Automatic recording
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Selective recording
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GDPR-compliant call recordings
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Retention policy
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6 months 1 year 2 years
Outbound voice
Caller ID management
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Caller ID groups
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Risk check
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Call attempt limit (call suppression)
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Number validation
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Dialer
Simultaneous campaigns
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CSV calling lists
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Caller list builder/importer
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Campaign management
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Progressive dialer
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Automatic caller ID
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AI-driven predictive dialer
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Answering machine detection (AMD)
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Live campaigns
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Time zone mapping
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Agent capabilities
WebRTC softphone
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Mobile application
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Third-party softphone support
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Browser notifications
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Ring tones
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On-screen notifications
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Campaign alerts
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Campaign switching
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Agent status display
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Performance metric display
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Voice quality monitoring
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Mobile number lookup
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Auto-answer
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Mute a call
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Consultations
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Blind transfers
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Notes after call
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Three-way conference
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Supervisor capabilities
Speech analytics
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Conversation scoring
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Conversation summary
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Voice quality analysis
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Call history with advanced search
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Call data export
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Feature access codes
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Agent zoom
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Silent call monitoring
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Whisper coaching
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Call barging
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Interception
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Call termination
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Agent force logout
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Assign agents to queues in real time
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Reporting

Real-time dashboard widgets
Agent counter
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Agent list
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Agent activity duration
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Redial counter
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Talk time by contact
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Wrap-up codes
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Keyword counter
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Campaign - call disposition
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Campaign status
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Campaign - dial attempts
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Campaign - agent counter
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Campaign - wrap-up codes
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Average speed of answer
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Average cal duration by queue
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Queue counter
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Agent counter by queue
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In-queue abandons
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Pre-queue abandons
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ASR by caller ID by country
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Historical reports
Agent list
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Agent list - per hour
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In-queue abandons
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In-queue abandons - per hour
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Redial counter
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ASR per caller ID
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ASR by caller ID by country
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ASR by caller ID by country by hour
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Sensitive data access report
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General
Customizable dashboards
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Jump from widgets to reports
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Thresholds & notifications
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Unlimited time period analysis
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Instant results
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Report scheduling
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Visualize your data
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Export formats
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CSV CSV, PDF CSV, PDF
Call detail records (CDRs)
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Numbers
Numbers available for 120+ countries
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LNP/porting
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Instant number assignment
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Third-party numbers supoort
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Scalable channel capacity
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Omnichannel capabilities
File transfer
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Real-time dashboards & reporting
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Whisper messaging
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SLA tracking
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CRM integration
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Customer surveys
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Intelligent routing
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Multi-channel automated responses
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Bulk messaging sending
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Interaction history
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SMS
One-way SMS
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Unique sender IDs
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Hyperlinks in SMS
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API capabilities
Click-to-call
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CDR
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Balance
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Outbound SMS
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Messages API
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WhatsApp API
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Dialer API
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Phone numbers API
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Webhooks
Call outcome logging
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Call notify
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Third-party integrations
Raw data streaming to AWS SQS
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Call recordings upload to Amazon S3
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Security
Customer number masking
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IP restrictions
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Encrypted signalling
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Encrypted media
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Custom role-based permissions
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Sensitive data access report
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Security log streaming
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Brute-force login prevention
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Multi-factor authentication
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Sales
Easy launch
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Free trial
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Onboarding process
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Low balance alerts & auto top-up
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Global support
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