COVID-19: Call center agents at home?

Integrate with ease

Voiso works with what you have to eliminate friction and maximize positive impact

Voiso works with what you
have to eliminate friction
and maximize positive impact

The whole is larger than the sum of its parts

Voiso’s integrations allow you to add all the benefits of Voiso and simultaneously get more out of the tools you’re already using

CRM Integrations

Access all the data in your CRM within Voiso and auto-log the metrics that matter back to the CRM

  • Auto-log activities
  • Triggered Workflows
  • Caller ID Management
  • Calling List Import
  • Embedded Agent Panel
  • Click-to-Call

Support/Ticketing Systems

Give your support team the data they need to resolve tickets faster and improve customer satisfaction

  • Priority Routing Lookup
  • Access Recordings within UI
  • Screen Pops
  • Embedded Agent Panel
  • Click-to-Call
  • Auto-log activities

Business Intelligence Tools

Take your business intelligence to the next level with access to all your customer interactions

  • Data Auto-import
  • Raw Data Streaming to AWS SQS
  • AWS S3 Replication
  • RESTful API

Integrations for everyone

Out-of-the-box integrations that don’t require any development work.

Need something custom? No problem! Take advantage of our dev-friendly API to bring the power of Voiso into your own application.

Get started

Bi-Directional Capabilities

Eliminate potential conflicts with Voiso’s bi-directional syncing.

Automatically pull new leads and records from external systems into Voiso and have those records auto-updated with every action taken.

Get started

See what else we’re doing

Get more from your data

Dashboards To Drive Performance

Real-time metrics displayed across customizable views for supervisors, campaign managers and system admins

Learn More
Efficiently route calls to the best agents

Intelligent Skills-Based Routing

Combine powerful queues using DTMF, agent skillsets, Caller ID, and more with agent behaviors and history to master call routing

Combine powerful queues using DTMF, agent skillsets, caller ID, and more with agent behaviors to master call routing

Learn More
A new standard for call recording

Not All Call Recording Is Created Equal

Take advantage of customizable call events or stages, event-based navigation, an intuitive search engine, and more

Learn More
Call quality matters

Global Network And Interconnects

Purpose-built infrastructure designed by telecom experts to deliever the highest quality and reliability

Learn More
Numbers, numbers, numbers

Find Local Numbers Globally

Port your existing numbers in or search our global inventory for find the perfect number for your business

Learn More
A dialer that delivers

Outbound Dialer Built By Experts

Build campaigns and accelerate performance with predictive and progressive dialers

Learn More
Data at your fingertips

Build And Schedule Any Report You Need

Collect, compare, export and schedule historical reports and visualizations incorporating all the metrics within Voiso

Learn More
Simple and intuitive agent interface

Maximize Agent Output

Designed to simplify and automate, Voiso’s agent interface eliminates human error and maximizes agent performance

Learn More