Real-Time Dashboards
Actionable insights to monitor and improve
Cloud-Based IVR
Easily customize and build IVRs
Call Recording & Speech Recognition
Quickly and precisely analyze calls
Outbound Dialer
Accelerate sales with built-in tooling
Global Numbers and Porting
Numbers anywhere in the world
Agent Desktop
Maximize productivity
Historical Reporting
Everything at your fingertips
Outbound Sales
Maximize revenue with intelligent dialers and workflows
Customer Service
Delight customers with custom routing and automation
BPOs
Seamlessly handle multiple clients and scale with ease
Voiso’s integrations allow you to add all the benefits of Voiso and simultaneously get more out of the tools you’re already using.
Access all the data in your CRM within Voiso and auto-log the metrics that matter back to the CRM.
Give your support team the data they need to resolve tickets faster and improve customer satisfaction.
Take your business intelligence to the next level with access to all your customer interactions.
Out-of-the-box integrations that don’t require any development work.
Need something custom? No problem! Take advantage of our dev-friendly API to bring the power of Voiso into your own application.
Eliminate potential conflicts with Voiso’s bi-directional syncing.
Automatically pull new leads and records from external systems into Voiso and have those records auto-updated with every action taken.
Real-time metrics displayed across customizable views for supervisors, campaign managers and system admins
Combine powerful queues using DTMF, agent skillsets, Caller ID, and more with agent behaviors and history to master call routing
Take advantage of customizable call events or stages, event-based navigation, an intuitive search engine, and more
Purpose-built infrastructure designed by telecom experts to deliever the highest quality and reliability
Port your existing numbers in or search our global inventory for find the perfect number for your business
Build campaigns and accelerate performance with predictive and progressive dialers
Collect, compare, export and schedule historical reports and visualizations incorporating all the metrics within Voiso
Designed to simplify and automate, Voiso’s agent interface eliminates human error and maximizes agent performance
