A new security paradigm

Control all of your call center agents as if they are still working from office

Remain fully operational during the pandemic. Voiso is a hosted call center solution that can be deployed in just a few minutes. Try today and get back to business.

Home-based workforce

Call center agents forced to work from home? Keep their performance at
pre-pandemic levels.

Move the center phone numbers

Keep your phone numbers and port into our network. DIDs in 150+ countries. Migrate everything, fast.

Reliable call center service

Voiso offers comprehensive SLAs on service availability and performance. N+1 redundancy in every facility.

Globally available

Faster reports and better audio quality thanks to our PoPs in Asia, Europe, and the United States.

3

NOCs

Network Operations Centers in Amsterdam, New York and Guihulngan City, the Philippines

24/7

Support

Our engineers serve customers from multiple locations in the world, helping you in your time zone

3

DCs

Data centers in Singapore, Amsterdam and Texas to deliver better app performance

Need to improve your conversions and answer rates?

Voiso can help. Used by call centers from every industry, it is a multi-channel platform and unifies calls, Whatsapp, SMS and more to provide a single interface to your at-home agents.

Real-time performance metrics

Monitor your live call center data on any device, anywhere to remain in complete control of your home based call center workers. All the metrics and customizable widgets you could ever want - no coding work required.

Unlimited, instant reports

Get instant results and comb through millions of records in just seconds. You can schedule your reports and run them for unlimited time periods, as far back as needed. Built-in visualizations help you detect patterns of the call center performance.

Call recording and speech recognition

Voiso offers unlimited recording storage and intuitive search tools. Browse all your recorded calls by any combination of event filters, and skip right to the exact call event you need. Get transcripts of call records for easier viewing and exporting.